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Los Altos Auto Repair

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Allied Auto Works(650) 968-7227

Monthly Archives: March 2019

Duke's Lesson: When "Oh, no!" Turns Into, "All right!"

dukeDUKE  here and things we don't expect happen to our vehicles. And let's face, no one really wants to spend money on an unexpected repair. But if you are putting off going to your vehicle repair facility because you're dreading bad news, you might just be putting off some good news.

There was one minivan driver who'd had the same van for years and never had a problem with the power sliding doors.  Then one day, the electrical switches in the door pillars stopped working.  The key fob would still open them, but the door switches wouldn't do a thing.

Of course, the van driver feared the worst: an electrical problem, a major computer failure, mice chewing up the wires.  So, he put off going into the repair facility for a couple of months.  One day, it was time for his regular oil change and the service advisor asked him if there was anything else going on with the van.  The owner mentioned the door problem but said he didn't want to spend a fortune on it.

He waited for his van, and it wasn't long before the service advisor came out with good news. The doors weren't working because a switch on the overhead console had been turned off.  (It was a safety feature to allow parents to disable them.) The owner had accidentally switched it when he was unloading the van.  It was the first thing the technician had checked. Flip the switch back and all was working as usual.

Another example? A mother was driving a minivan with her two kids inside on a hot day when she felt the front end shaking violently as she drove down the road. Fearing something major had broken in the van (and fearing for the safety of her kids), she pulled into a fast-food restaurant parking lot and started to look underneath to see if it was anything obvious she could see.

She couldn't see any broken parts, but she also didn't feel safe getting back in the van with her kids.  So, she called her local service facility and asked if they could send someone to look at it.  When the technician arrived, he took it for a test drive on the same road on which she'd described having the trouble.  Then he put her van up on the lift.  His conclusion?  Nothing was wrong with her van.  It was the street she was driving on.  Crews repairing it had left the surface full of potholes, and that was causing her rough ride.

Ultimately, what these two drivers feared would be an expensive trip to the shop resulted in each driver getting different news than they had expected.  One learned something new about his vehicle.  The other?  Well, the technician saw that her tires were badly worn and convinced her to get them replaced, perhaps preventing an accident and giving peace of mind for a mom with two kids.

So next time you OH NO!,  you might find out everything is ALL RIGHT!  

DUKE  DUKE

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227

Cayenne Ask "Can Car Scent Keep You Safe on CA Roads?"

noseHi Cayenne here and as you know coonhounds have a nose for smells but did you ever think about the smell in your car and how it can keep you safe.......hmmmm let's take a sniff at this short but interesting topic!

Here's a travel tip that'll I'll bet you didn't know, and it might keep you safer...

The average American commuter in CA spends two and a half hours daily in their vehicle.

The government says 100,000 auto accidents yearly are caused by drivers who fall asleep at the wheel. (Aggressive driving is the number one traffic safety concern.)

So what does this have to do with how your vehicle smells while you're driving around Los Altos?

Well, which scent did you think makes drivers more alert?

Is it:

  • A. Strawberry
  • B. New Car
  • C. Pine
  • D. Warm Vanilla Breeze

It's C. Drivers are more alert and have less fatigue with pine scent in the vehicle, according to AroMetrics.

And, drivers were less angry with overall improved driving performance with strawberry and pine scents.

And you thought they just smelled nice. 

Well the nose knows!      noae

Cayenne     

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Categories:

Automotive News

Duke's On Board Diagnostics for Your vehicle

dukeDuke here and today we're going to bark about on-board diagnostics and the questions we hear from folks around bay area who need answers about diagnostic services.  First watch my video below!

 



 Want to know what diagnostics are, what's involved and what the benefits are?  Our clients really want to understand the value of diagnostic scans by a trained technician in the bay area.

These are valid concerns. If you don't understand something it's really hard to know its value. Let's start with some history.

Since 1996, all cars and light trucks in South bay, have been required to use a standardized diagnostic system to help repair technicians determine what's wrong with your vehicle. The diagnostic system works with the vehicle's Engine Control Module – the computer that controls many engine functions.

The computer monitors dozens of components and processes. Depending on what the sensors read, the computer will make adjustments to compensate for conditions and minor problems. When there is a condition that it can't adjust for, the computer will turn on the Check Engine light.

It is also called the 'service engine soon' light on some vehicles. The warning light signals you to get into your local service center so that the trouble code can be read and the problem can be fixed. Your service center will have a scan tool and powerful software that will help the technician diagnose the problem.

If you've searched for Check Engine light on the internet, you may have seen that you can buy an inexpensive scanner or go to an auto parts store to have the trouble code read to tell you exactly what's wrong.

That's a common myth. The code itself doesn't tell you what's broken. It starts you looking in the right place. It tells you what engine parameter is out of range – but it won't tell you what's wrong or how to fix it.

Let's say you think your daughter has a fever. You take her temperature and it reads 102 degrees F/38.9 degrees C. You've confirmed a fever, but you don't know what's causing it. Is it a 24 hour flu, an infection, appendicitis or leukemia? A fever is a symptom of all of these medical problems, but it takes a skilled physician's examination and additional diagnostic tests to find out what is actually causing the fever.

An example of a trouble code could be: P0133, which reads 'Bank 1 sensor 1 circuit slow response.' This means that the front oxygen sensor has a slow response time to changes in the air-fuel mix. If that's all you knew about cars, you would think your oxygen sensor was broken and would replace it. Now, it could be the oxygen sensor – but it could also be a bad or contaminated airflow sensor, exhaust leak, electrical problem, an intake manifold leak or any of a number of other things.

You can imagine a lot of oxygen sensors have been replaced because of that code. So the on-board diagnostics point the way to where the trouble lies, but it takes some skill and high-tech equipment to actually pinpoint the problem. The cheap scan tools that a consumer can buy do not have the ability to retrieve some of the operating history that's stored in the engine control computer. That history's very helpful in diagnosing the problem. Service centers like Allied Auto Works invest a lot of money in high-end diagnostic tools to help solve the mystery and get you back on the road as soon as possible without replacing a lot of parts that don't need replacing.

So, on-board diagnostics provide a powerful starting place for a highly-trained, well-equipped technician to get to the bottom of your problem. When your Check Engine light comes on, get it checked at Allied Auto Works. If the light burns steadily – don't panic. Get in to Allied Auto Works soon to have the engine scanned. A flashing Check Engine light means that there is a severe engine problem. Get in as soon as you can – waiting too long can lead to very expensive damage.

And try to not drive at high speed or tow or haul heavy loads with a flashing Check Engine light.

Make an appointment with Allied Auto Works to have your on board diagnostics analyzed.  

Duke  duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Cayenne Asks, "Hey California Drivers, How Many Miles Are on Your Car?"

cayYou know I travel alot of miles on days as a hound dog and I bet you car travels alot of miles too.  Hi Cayenne here and today we will bark about how many miles are on your car and what you should be doing to make sure you get those miles out of your car.  So watch my video below first and then let's get barkin!



Nowadays, Los Altos drivers are paying more at CA gas pumps. For some families it adds up to several hundred dollars every month. That's got to come out of the budget somewhere. This is one of the reasons many CA drivers are putting off buying a new car. They plan on keeping their old vehicle for a year or two longer than before.

Even now, 2/3 of the personal vehicles on our local Los Altos, CA, roads have over 75,000 miles (120,000 kilometers) on them. The average age of vehicles is over nine years. And most people in the Los Altos area can't afford to be stranded or inconvenienced by a breakdown. So following a regular maintenance schedule, like personal diet and exercise plans, is actually critical to preserving your investment.

Determining what to do for a higher-mileage vehicle can be challenging because many owner's manuals don't publish service intervals after 60,000 miles (100,000 kilometers). Thus, Los Altos drivers need to be better at keeping records and planning for preventive maintenance.

You can start by figuring that services with a recommended interval should still be performed on that interval, even after you're past the tables in your service manual. For example, a service might be recommended every 15,000 miles (24,000 kilometers). Well, just keep doing it every 15,000 miles (24,000 kilometers) for as long as you have your car.

Now higher mileage engines operate under more stress. Some CA automotive experts suggest that the severe service schedule is more appropriate and that routine service should be performed at shorter intervals. Check with your owners' manual or service advisors Matt and Travis at Allied Auto Works to see if the severe service schedule is right for your vehicle.

And keeping current with your full-service oil change schedule is important for a couple of reasons. First, older engines have had more time to build up oil sludge. Skipping an oil change here and there can really compound the problem for your vehicle.

Another equally important reason is that your other fluids are routinely checked and topped off. Power steering fluid, brake fluid, coolant and transmission fluid can be kept at optimal levels even though the older seals and gaskets are leaking more than when they were new.

And speaking of older seals and gaskets: they start to dry out and become more brittle with age. You may want to consider using high mileage formulation oil and fluids. These products contain  additives to condition seals and gaskets to keep them from leaking. The high mileage formulations cost more than standard products, but they are well worth it in terms of preventing serious repair bills down the road.

Older vehicles in the Los Altos, CA, area need repairs and replacements that newer ones don't: things like timing belts, radiator hoses, suspension work, anti-lock brakes, air bags, water pumps, alternators and batteries. That may seem like a lot of stuff to have done, but it works out to be cheaper than new car payments.

With a high-mileage vehicle, a couple of relationships will become pretty important to Los Altos drivers. The first is with your service advisor at Allied Auto Works. You need someone you trust to take care of your car and be mindful of your needs. Ask for help to develop a plan to keep your vehicle road-worthy that works within your budget and for the Los Altos, CA, area driving conditions. 


The next relationship is with your vehicle itself. We're not talking about naming your car or tucking it in at night. We just mean - pay attention and get to know your vehicle. Notice unusual sounds, smells, vibrations, etc. Then you can describe the changes to your service advisor at Allied Auto Works and head off problems. We can't do anything about the price of gas, but we can properly maintain Old Faithful to keep it safely and economically on the local Los Altos roads.

Here's to travel near and far!  

Cayenne

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

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