Los Altos Auto Repair

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Duke and Cayenne | Allied Auto Works Grant Road

Duke and Cayenne’s Automotive Corner

"Welcome to Duke and Cayenne’s Automotive Education Blog. Each week, Duke and Cayenne open their book of knowledge to bark with you. Check back often to see how they can teach an old dog new tricks. Never stop learning!"

 

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Category Archives: What Customers Should Know

Wash Me, Wash Me Right (How to Wash a Vehicle)

Most would agree they'd rather drive around in a clean, shiny vehicle than one coated with a layer of dirt.  When warmer weather comes around, some of us are bound and determined to wash our own vehicles.  And to protect the paint and its luster, there are a few things to keep in mind when you get out the bucket and soap.

  • Cool body.  It's not a good idea to wash a vehicle when the body is hot.  If it's been sitting out in the sun or you've been riding around on a sunny day, make sure you cool your vehicle off by either moving it to the shade or wetting it down with cool water. The problem with washing a hot vehicle is that it's going to dry so fast, minerals in the water can form hard-to-remove spots on the paint.  And some of those can be really difficult to get out.  Best to avoid it.
  • Slippery when wet.  Make sure you wet your vehicle down thoroughly before you get the washing mitt out.  Experts keep a couple of buckets of soapy water on hand, and they use soap especially engineered to remove dirt from a vehicle without stripping off the wax that might be on it. 
  • The washing mitt.  Experts say to use a mitt with hundreds of moisture-absorbing strands on it.  Start washing at the top and move down.  If you keep dipping the mitt in the buckets frequently, a minimal amount of dirt will stick to it and that will prevent scratching the paint. 
  • Wheels last.  Wait until you've finished washing the body before washing the wheels.  Some detailers prefer special wheel-washing tools or brushes. 
  • Rinse it well.  Hose the vehicle off thoroughly to get all the soap off, then dry immediately.  Some people swear by a chamois, others like cloth better.  Cotton or microfiber towels will do.  

The next time you have your vehicle in for maintenance, you might ask your service advisor for recommendations on vehicle washing accessories.  They are usually up on the brands that produce the best results.  You may not be a detailing pro, but there's no reason your vehicle can't look like you are.

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Give it the Boot (Ball Joint Boot Replacement)

Your vehicle may be wearing boots right now and you might not even know it.  They're called ball joint boots.  They're actually protective, flexible things that protect parts of your suspension (called ball joints) from all the hazards the road can fling at them.  If one of those ball joint boots fails and you don't get it replaced, the ball joints themselves could wind up failing, a repair that can be even more expensive. 

Ball joint boots not only keep things like rocks, salt, water and dirt out of your ball joints, they also help the ball joints keep their lubrication inside and working properly.  To do that, the boots have to be made of a flexible material, sometimes rubber, sometimes a synthetic.  They do take a beating, exposed to temperature extremes and debris, and eventually they can tear or crack just because of their age.  Unless someone is keeping an eye on your ball joint boots, you may never know there's a problem.  That's why when you regularly take your vehicle in to a repair facility for other things like oil changes and routine maintenance, a technician will inspect the ball joint boots to make sure they're still in top shape.

If they're not, your service advisor will let you know. Take care of that soon and you may avoid having to replace the ball joints themselves or other suspension parts which may be much more expensive.  Often it's best to replace boots on both sides of the vehicle since they frequently wear at about the same rate. 

If you want to make a fashion statement, some ball joint boots come in various colors other than run-of-the-mill black.  And some aftermarket boots are made of a more durable material than the original equipment that came on your vehicle.  Some drivers get a real "kick" out of flashy ball joint boots!

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

How Much Does It Cost? (Variations in Vehicle Repair Costs)

Ever wonder why it costs so much more to fix a similar problem in two different vehicles? Let's say you now own an SUV and before that, you owned a car.  Your SUV's air conditioning system needs a new evaporator, but the cost for the new one is way more than you remember it was for your car.  How can there be that big of a difference?

There are many reasons.  For one thing, vehicles aren't all the same.  Yes, they have engines and steering wheels and suspensions, but engineering and design can vary widely among different styles and brands. 

In the case of replacing the evaporator, the one in your former car may have been located in a spot where the technician could get to it easily.  Plus, the part may have been less complicated and, therefore, cheaper.  Your SUV may require the entire dashboard to be removed with special tools to detach the a/c lines from the evaporator.  Plus, since it is supplying cool air to a bigger cabin, it may be more complicated; the part itself may cost quite a bit more.

But you're not an expert, so how do you know the price is fair? This is where it helps to establish a good, long-lasting relationship with a reputable service repair facility.  They know you, they know your vehicle and they value keeping you as a customer. A facility that doesn't care about repeat business may try to suggest more repairs than are needed or inflate their prices.  But those shops are unlikely to stay in business very long since their reputation gets around. 

If you've been taking your vehicles to the same shop for several years, you've had experience with them and know their policy on labor costs and parts prices.  At some point you may wonder if it's worth it to keep putting money into your vehicle, and if you know your service advisor, you have developed a trust for his or her advice. 

Keep this in mind, too.  Vehicle designers and engineers have made significant progress in things like powertrain technology and rust prevention.  That means today's vehicles are meant to last longer.  One study in a major consumer magazine shows that if you can keep your vehicle on the road for 200,000 miles/320,000 km, an average of 15 years, some vehicles can save you up to $30,000 or more. Investing in repairs can make a lot of sense. 

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Cayenne Takes On TPS (Throttle Position Sensor)

cay

TPS sounds like Tender Porterhouse Steak to me.  Hi Cayenne here, and no, TPS does not mean that.  Actually, it means Throttle Position Sensor.  So today we bark about what that is and how it affects your vehicle's performance.   Let's get barkin'!

You know you have an accelerator pedal; step on it and your vehicle is supposed to go.  But did you know there is a part in your vehicle that tracks the throttle's position? It's called the Throttle Position Sensor, or TPS.

The TPS is a sensor that helps your vehicle figure out the right mix of air and fuel is reaching your engine.  It does that by monitoring the throttle and sending the information to your vehicle's computer.  Other factors play a role in how well your engine is performing, including air temperature, how fast the engine is turning over and air flow. 

When the TPS isn't working right, you may find your vehicle won't accelerate or doesn't have the power you're expecting when you press on the accelerator.  In some cases, it may accelerate on its own.  Sometimes your vehicle won't go over a certain speed.  Your Check Engine light may go on.

Any of these symptoms should be checked out soon.  If your TPS stops working properly, your vehicle may not be safe to drive.  Fortunately, most vehicles have a "limp home" mode that will allow you to get off a busy road to a safe spot. 

Your service advisor can let you know which TPS is the correct replacement for your vehicle.  Your shop may need to reprogram the new TPS to ensure it works correctly with other software in your vehicle.

It's a fact of life these days that computers control many of a vehicle's functions. The sensors that feed information to those computers help make your vehicle work the way it was engineered to and keep you motoring down the road safely and efficiently.

I leave you with this dog thought,

Perks of being an adorable dog, with great cuteness, comes no responsiblity

Cayenne

 

 

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Duke Says Look Closely At The Objects in the Mirror (Rearview Mirror Safety and Maintenance)

duke

Hey Duke here and you may remember a song that went, "Objects in the rearview mirror may appear closer than they are." While that was a song about life's lessons, there are a few things we should all know about the importance of rearview mirrors in safe driving.  So let's check our mirrors and get barkin'!

While new electronic devices are helping drivers stay aware of surrounding traffic in high-tech ways, the good old rearview mirror remains a dependable way of letting you know what's around you.  There are usually three on each vehicle: one attached to the windshield inside and two attached outside on each of the front doors.

They must be adjusted properly before you start driving (not while you're driving). Experts say the windshield rearview mirror should cover the area behind the vehicle, while the outside mirrors should not simply duplicate that view but extend it to the sides, where blind spots normally are.

Your rearview mirrors must be able to hold the positions they're adjusted in; if there's play in them or they move around, you'll never be sure they're pointed in the direction that will let you see where traffic is.  The one on the windshield must be firmly attached.  If it won't stay where you want it, head to your service facility, where they can tighten it or replace any necessary parts to ensure the mirror maintains its aim. If it has fallen completely off the windshield, a technician can reattach it using the proper adhesives or fasteners.  There may also be electronics that require proper connection.

The outside mirrors cover your blind spots, and they must be able to hold their adjustments as well.  Many adjust electronically; switches and motors can fail, electrical connections can detach or become corroded and the reflective glass can crack, discolor or develop a hazy fog.  A technician can diagnose and repair those problems and recommend any replacement parts you might need.  Mirrors that are adjusted manually should also be restored to proper working order to maintain this important rear visibility.

Drivers don't think about their rearview mirrors all that much.  On reflection, don't they deserve respect and care for the important job they do?

I leave you with this funny quote,

Monkeys are superior to men in this: when a monkey looks into a mirror, he sees a monkey.~ Malcolm de Chazal

Duke

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Cayenne Says No Strain, No Gain (The Basics of Oil Filters)

cay

Cayenne here on this beautiful Autumn day, and did you ever wonder what one of the best things is to ever happen to your vehicle's engine?  It's the little thing that usually looks like a can, the oil filter.   So today we will bark about the important job your filter does and making sure you are filtering through and using the right one for your vehicle.

Just like your kitchen sink strainer filters out errant particles of food that could clog your drain, the oil filter cleans out small particles that could cause harm to your engine.

Your engine operates in a dirty, hot environment and gathers a multitude of tiny contaminants, including dirt, dust, small metal shards, and unlucky bugs that get sucked in.  Get those things circulating in your engine, and those little particles can cause friction, which starts wearing out those finely machined metal parts. 

You know how important it is to change your oil regularly.  It's vital that you change your oil filter at the same time to keep the oil as close to brand new as possible.

Most oil filters resemble a metal can with holes in the bottom.  Inside, there are carefully chosen materials that can screen out contaminants while allowing the lubricating oil to pass through.  Early oil filters were made from steel wool, metal mesh, or actual screens. Then they tried fabric filters using materials such as linen and cotton.  Finally, a less expensive disposable filter using paper and cellulose did the trick.

Cellulose or other synthetic media are used in most oil filters today.  Cellulose is inexpensive and effective.  Fibers filter out particulates, allowing the oil to flow.  The other synthetic media have the ability to screen out even tinier particles while not significantly restricting the oil from getting through.  Engineers continue to work on even more advanced filter materials.

Choosing the right oil filter is something our experts at Allied Auto Works can help you with, as there are many options available.  Factoring into that decision are your driving habits, how far you drive, and the temperatures to which your engine will be subjected.  While some filters may cost more than others, they may be worth the investment to extend the life of your engine. 

However, most important is remembering to have your oil changed at Allied Auto Works regularly, at the intervals recommended by the vehicle's manufacturer. Just like you wouldn't want to have a plumber come over to fix a clogged kitchen drain, you certainly wouldn't want to have to pay for major engine repairs if regular oil and filter changes could prevent them.

Today I leave you with a "Filtering" quote,

"It's a common mistake to speak the same to everybody. We all have different filters." ~ Julian Treasure

CAYENNE

cay


Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Cayenne Gets From E to F (Fuel Gauge Problems)

cay

Hello on this beautiful sunny California day!  Cayenne here, and who thinks about their fuel gauge?  You probably don't… until it doesn't work anymore.  Then you have to guess how much fuel is in your tank, and that's no way to live life on the road.   So today we will bark about the fuel gauge from E (Empty) to F (Full).  Let filler up and get barkin'!

Fuel gauges, like every other part in your vehicle, can fail.  And when yours stops working, you will probably want to head over to your service facility soon, because no one relishes running out of fuel.

The fuel gauge system is much more than just the gauge you can see on your instrument panel. Most systems have a float inside the fuel tank that rises and falls depending on the fuel level.  It's called the fuel sending unit, and it sends an electrical signal to the gauge (located on the dash) telling it to display the amount of fuel remaining in the tank. 

So, what could go wrong?  Well, a few things.  For one thing, corrosion from bad fuel can cause it to stick, and it won't move up and down anymore.  So you could fill up your tank, and the gauge would still read Empty.  If a sending unit needs to be replaced, often the parts can be costly. The good news is that fuel sending units rarely fail, and most drivers will likely never experience one malfunction.

Other things that can go wrong? An electrical problem could cause a fuse to blow and you won't get a reading at all.  A technician can figure out where that electrical problem is and how to repair it.  Finally, it's possible for the gauge itself (on the instrument panel) to fail.

One thing to keep in mind is that if your fuel gauge isn't working, you might be tempted to carry around an extra container of fuel.  That's ok if it's outside the cabin, such as in the bed of a pickup.  But if you carry it inside the cabin or trunk, fuel fumes can be very dangerous for your health, even fatal.

A working fuel gauge gives you peace of mind… so you'll never have that "empty" feeling.

I leave you with this quote for the week,

"My fuel gauge is firmly in the 'E' zone, but my determination is fueled by sheer stubbornness and the promise of snacks."

Cayenne

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Duke's Not Fooling With No Fueling! (Fuel Filler Location)

duke

Duke here, and I am not fooling you today with No Fueling......which side is the fuel filler on???? 

If you've ever gotten in an unfamiliar vehicle, maybe a rental car, you may have pulled up to the gas pump and wondered, "Which side is the fuel filler on?" Here's a tip for you.  There is usually a little arrow on the instrument panel near the fuel gauge that points to the side where the fuel filler is. 

But why are the fuel fillers not all on the same side, anyway? There are lots of reasons.  At one time, many manufacturers tried putting them in an easy-to-reach spot: in the center of the vehicle's rear end.  Some even hid them behind a hinged license plate door.  Cool place, but it turned out not to be a good idea.  When a vehicle with a fuel filler in the rear was hit by another vehicle from behind, it was much more prone to catch fire and explode.

Safety regulations now dictate that the fuel filler doors be placed within crumple zones and away from where they can drip fuel on hot exhaust pipes or near electrical connections.  But why do manufacturers put them on either side?

Some say it should be on the side away from the road.  That way if you run out of gas and have to add a little from a gas can as your standing at the side of the road, you'll be a little farther away from passing traffic.  So some companies from North America and many European firms with left-hand drive put their fillers on the right side.

Some manufacturers think convenience for the driver is paramount, so they put their fuel fillers on the driver's side.  If you have a vehicle with a cable release for the fuel door inside the cabin, it's usually on the same side as the steering wheel.  As you can see, there's no standardization.

Fuel doors need regular maintenance such as lubrication, and your gas cap (if your vehicle has one) should seal properly.  Have your service facility inspect those regularly. Wherever your fuel filler is, it's obviously important that you can get at it easily because you have to fuel up sometime. Otherwise, you're not going to go too far!

It's easier to fool people than to convince them that they have been fooled. ~ Mark Twain

Duke

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Duke's Bright Spark (Ignition Coil Replacement)

duke

Hey The Duke here and with the 4th of July just around the corner, sparks will be flying. But will you car be giving off those sparks too????  Today I will bark about Ignition Coil Replacement and  it's important job.  So let's set off those fireworks and bark into it.

Ever wonder how your vehicle’s engine is able to take the 12-volts from its battery and ramp that up to as high as the tens of thousands of volts it takes to fire its spark plugs? The secret is something called an ignition coil.  Most newer vehicles have an ignition coil at each cylinder, but older ones have a coil that serves all of the spark plugs. 

There are telltale signs that you have an ignition coil problem.  As you might expect, one symptom is it’s hard to start your engine or it won’t start at all.  If your engine is misfiring or not running smoothly or you see the Check Engine light come on, those all could point to an ignition coil failure.

Several things can contribute to ignition coil trouble in addition to normal wear and tear. Moisture and dirt may have gotten inside the coil, plus the heat and vibration of your engine over time can contribute to them going bad.  Bad spark plugs or plug wires can also be a cause.  

While ignition coils can last 100,000 miles/160,000 km, depending on how you drive and in what conditions.  If you start noticing some of the signs and symptoms just described, it’s a good idea to schedule a visit to see us so a technician can diagnose what’s wrong. Driving too long with an engine misfiring can damage your catalytic converter, and that can be expensive to replace.

A technician will thoroughly check your ignition system and determine where the failure is.  If it’s only one coil that’s bad, it may be the only thing that will need replacing.  If your vehicle has a distributor, it may also need to be replaced.  Properly-working ignition coils will help your vehicle operate at its best and help prevent future engine damage.

"May the rockets' red, white, and blue glare fill your heart with patriotic pride this 4th of July!"  ~ DUKE

 

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Duke's Bite I Mean Byte Stuff (Your Vehicle's Computers)

duke

Hey Duke here!  Today we are going to bark about bites......wrong kinda bites, I mean bytes like in your computer and such.  Nobody has to tell you that computers are a part of so many things in our lives.  Smartphones, kitchen appliances, vacuum cleaners, televisions.  You name it—it has a computer in it.  And your vehicle is no exception.

The earliest cars relied on the technology of their time, and there was no such thing as a computer.  But now, it's not unusual for a vehicle to have as many as 150 computers in it.

They perform a variety of functions. An important one is diagnosing your vehicle's problems.  There are various sensors throughout modern vehicles that measure thousands of data points.  When something is not working correctly, they send a signal to another computer that stores that information. The data can be read by someone who has a special computer that plugs into a port in your car.  It displays certain codes that help technicians track down the culprit. 

But it's not just the diagnostics that are computerized.  Everything from your vehicle's fuel injection to anti-lock brakes is.  Convenience features such as power windows, rain-sensing windshield wipers, a wi-fi-hot spot, streaming video and navigation are all sophisticated computers.  Then there are the safety features; air bags, traction control, automatic emergency braking and a host of others are all dependent on computers.

It is important that those computers work correctly because they interface with many of the other computers on board.  To properly diagnose problems with those computers requires training and special equipment. Your service facility has invested considerable resources into both, and they are equipped to properly evaluate and repair and/or replace malfunctioning components. 

Some lament the days when backyard mechanics could pull out their tools and do their own repairs.  Those days are fast disappearing with the computerization of vehicles.  But look at the bright side.  Your vehicle does so much more, has so many more features and travels far more safely than those past generations drove.  And they're bound to get better and more sophisticated down the road.

I leave you with my dog quote for the week, yes bite (byte) related,

"If you pick up a starving dog and make him prosperous he will not bite you. This is the principal difference between a dog and man." - Mark Twain.

Duke

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

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