Los Altos Auto Repair

Working Time: Mon - Fri: 8:00 AM - 5:00 PM
Allied Auto Works(650) 968-7227
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THE BARKING LOT

"Welcome to "The Barking Lot".  An  Automotive Education Blog. Each week, Duke, Brandy, and Cayenne open their book of knowledge to bark with you on automotive repair and maintenance.  Check back often to see how they can teach an old dog new tricks and even some of you young dogs, too. Never stop learning!"

 

OUR BLOG POSTS WITH THUMBNAILS INCLUDE A VIDEO! CLICK THE BLOG TITLE TO ACCESS AND PLAY IT.

Articles:

Brandy Clears the Air

brandy

AHHHH....take a deep breath and smell the air!  Hi, Brandy here today. When I go for walks or take a car ride, I love to smell the air.  I learn a lot about what is going on around me.  All of us want the air we breathe to be clean and free of pollution.  So today, we will bark about keeping the air clean with our vehicles.  Let's take a deep breath and start barkin'!

So, back in the 1970s, automakers started equipping vehicles with a device that reduces harmful emissions before they even go out the tailpipe.  They’re called catalytic converters, and while they will likely last you years on your vehicle, they do wear out and eventually need to be replaced.  Catalytic converters are used not only in gasoline engines but also in many diesel vehicles.  

But how do you know when your catalytic converter is having problems? One sign is an odor coming out of your tailpipe that smells like rotten eggs (that’s sulfur).  You may see your exhaust smoke is darker than you remember.  A failing catalytic converter can also reduce your engine’s power, causing sluggish acceleration and lousy fuel economy.  You may hear rattles coming from under your vehicle.  Another sign is that your Check Engine light may come on.

If you notice one or more of those symptoms, bring it in so we can have a technician go through your exhaust system. The first thing they’ll check is that it’s not something else causing the problem, such as faulty oxygen sensors, coolant leaks, or a fuel mixture that's too rich. There are computer codes we can check that will also help confirm whether the catalytic converter is the culprit.

Often, older exhaust systems are rusty, and sometimes removing the old converter may require cutting and welding tools.  It’s also important to remove oxygen sensors so they’re not damaged.

When the old converter’s out, a replacement will be installed using new hardware and gaskets.  Then, the old oxygen sensors will be put back in and the technician will test the system for leaks, noises and warning lights.  

We’ll also check to make sure your failed catalytic converter wasn’t caused by bad spark plugs or burning oil.  Otherwise, your new converter might fail prematurely.  Once you’re back on the road, you should have the performance, fuel efficiency, and cleaner exhaust you used to have.

I leave you with my air quote,

"Fresh air is good if you do not take too much of it; most of the achievements and pleasures of life are in bad air." — Oliver Wendell Holmes, Sr.

Brandy

brandy

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
alliedautoworks.com

Duke Goes Straight: Wheel Alignment for Los Altos Automobiles

duke

Hey, it's the Duke and from time to time, I can get a little squirrely chasing after squirrels.  Off-center, that is, but if I keep my focus and a straight line, I usually catch them in the end.....lol  But seriously, Los Altos drivers may have an alignment problem if their car drifts or pulls to one side, the steering wheel's off center, they notice uneven tire wear, or the car doesn't feel like it handles right as they drive down Los Altos, CA, streets and roads. So today, we will bark about wheel alignment and making it straight down the road!

When all of a vehicle's wheels are lined up exactly with each other, your wheels are in alignment. Running into potholes, smacking a curb, or other objects around Los Altos are great ways to knock a car out of alignment. Then one or more of your wheels start pulling in a slightly different direction and the problems begin.

The team at Allied Auto Works in Los Altos wants you to know that driving for an extended time when your car is out of alignment causes your tires to wear unevenly and excessively. Sometimes the tire can be worn so badly that it will fail.

At the very least, those who drive with wheels out of alignment will have to replace their tires sooner. You could end up with premature wear to your suspension system, which can be expensive. The front wheel alignment is adjustable on all vehicles, and the back wheels are also adjustable on some cars.

Now, let's discuss some alignment basics. Wheels are adjustable for toe, caster and camber. The ideal alignment for your car was designed by its engineers.

So, what is involved in an alignment check at Allied Auto Works in Los Altos? First, there's an inspection of the steering and suspension to see if anything is bent or broken. Tire condition will also be evaluated.  Next, the vehicle is put on an alignment rack and we take an initial alignment reading.

If all four wheels are adjustable, they are lined up perfectly parallel with the vehicle's centerline. If the back wheels aren't adjustable, the direction they push is determined and the front wheels are aligned to match.

Like most things, vehicle manufacturers have recommended a mileage interval for having alignment checked. But if you run into a curb, pothole, or something else that's given you a big jolt, pay attention to whether your vehicle is pulling to one side when you drive around the Los Altos area. Vehicle owners should have their alignment checked before waiting to see if there is uneven tire tread wear; by then, the damage is done.

Getting your alignment checked at Allied Auto Works when necessary is a great way to extend the life of your tires and suspension parts. It also makes sure that your tires meet the road properly for maximum performance and safety in CA.

Come see us at for more information about your tire alignment. We look forward to serving you.

I leave you with this thought for the week,

"If everything comes your way, you are in the wrong lane."

Duke

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
alliedautoworks.com

Cayenne Barks "Why is Air Not Coming Out of My Vents?"

cay

I love fresh air blowing in my face when I go for a car ride, be it cold or hot.  Hi Cayenne here and I know you humans like to feel comfortable inside your vehicles.  So what do you do when there is no air flowing out of your air vents?  Well, let's flow into the answer and start barkin'!

You climb inside your vehicle, start the ignition, and reach for the fan control for the heating or air conditioning.  But when you try to crank it up, no air comes out of the vents. It can make for a very uncomfortable trip, whether it’s hot or cold outside.

It’s important for the comfort of you and your passengers to regulate the temperature in your vehicle’s cabin.  Not having air coming through the vents can also be a safety issue when you’re trying to defrost the windshield and front windows when they fog up and your visibility is affected.  

There can be many reasons why the air isn’t blowing through your vents.  The blower motor may have failed or the switch that controls it may have worn out.  It could be as simple as a blown fuse, or perhaps an electrical component that regulates the fan speed may have stopped working. One of the ducts that direct the air from the outside to the cabin may have broken.  Or the air intake where the outside air is collected may be clogged up with leaves or other debris.

If your vents aren’t blowing air, it’s time to bring in your vehicle to have one of our technicians diagnose and repair it.  They will examine the electrical and mechanical components to see where the problem is.  The remedy can be something simple, or it may involve a more extensive repair.  

Keeping the cabin temperature temperate and having good airflow are vital to your comfort, especially when the weather outside is extremely hot or cold. 

My air quote for this week and look him if you do not know who Evel is,

"I love the feeling of the fresh air on my face and the wind blowing through my hair."  ~Evel Knievel

Cayenne

 

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
alliedautoworks.com

Brandy's Fuel Saving Tip: Car Weight and Your CA Driving

brandy

Hi Brandy here and with the price of fuel here in California ($5.25 per gallon-regular as of July 14), I thought we would bark about how to save on fuel. 

Weight is the enemy of fuel economy. Everyone from Los Altos knows this makes sense.  

Some of us in the Los Altos area carry a bunch of unnecessary weight, and I'm not talkin' what you see in the mirror.

Guys: sports equipment and tools. Ladies: well, just take a look around the passenger compartment and trunk. I think my car has about 45 pounds of French fries on the floor.

All that extra weight wastes gas as you drive between here and there, and everywhere else.

Lose the junk and save some money.

...And you really only need one of those spare tires.

I leave you with this thought,

"Beer is now cheaper than gas. Drink. Don't drive."

Brandy

brandy

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
alliedautoworks.com

Duke Creates A Sticky Brake Situation (Parking Brake Service and Maintenance)

duke

Duke here on this beautiful summer day!  Today we will bark about getting in some sticky situations. We've all been there.  You park your vehicle on a steeper-than-usual hill and worry about it rolling down while you're running your errands.  So you decide you'll use the parking brake.  When you get back, you release the parking brake, hit the ignition, put it in gear and—uh, oh—you can feel the parking brake is still on.  It's stuck.  What do you do now?

Welcome to the world of infrequently-used parking brakes.  Yes, they do stick for several reasons. It's common for components to corrode and get locked up.  Sometimes if you have applied it extra hard, it can jam.  Could be a rusty cable, or it could be a spring that doesn't return the brake to its disengaged position.  Some pieces just break when they're stressed for the first time in a while. A caliper or the pivot arm it's on can also stick.

There are a few things you can try to unstick it.  Carefully rock your vehicle by putting it first in drive and then reverse.  You have to be careful doing that, though, because sometimes you can damage the transmission.  You can try working the parking brake control a few times to see if that will loosen the corrosion.  If you can't unstick it, you can try driving slowly a short distance to a repair facility near you.  Sometimes it won't cause damage to the brakes, but it depends on how tightly the parking brake was applied and what was stuck.  You may also have to have your vehicle towed to a repair facility.

In any case, once you've seen these symptoms, have your vehicle's brakes looked at by a professional who can fix the root of the problem.  Better yet, don't let your vehicle get in this condition; regular maintenance and inspections by a trained technician should prevent you from getting in a jam somewhere thanks to a stuck parking brake.  You could use a "brake" like that.

I leave you with this sticky situation quote,

"If you find yourself in a hole, the first thing to do is stop digging."
Will Rogers

Duke

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
alliedautoworks.com

Detective Cayenne On Automotive Work in Los Altos

 

cay

A dog's nose can find anything; I mean, look at my schnoz. I could find anything with this.....lol.  Hi Cayenne here and today we are going to do some detective work for automotive diagnosing.  So let's get barkin and get out our magnifying glass to do some sleuthing.

There's a reason we use the word “diagnose” when we talk about fixing cars in Los Altos. Figuring out what's wrong with your vehicle has a lot of similarities to figuring out what's wrong with someone who is ill. Vehicles are a mass of complex systems that can produce a variety of symptoms when something goes wrong. As with human diagnoses, a single symptom may indicate a number of problems, and determining the exact cause requires training and experience.

Sometimes the diagnosis of your vehicle's trouble comes down to trial and error. This can be frustrating for Los Altos drivers because time and money are on the line. You may feel you should only be paying for repair work. Of course, you only want to pay for the right repair – and a proper diagnosis is part of getting it right. Like at the doctor's office — some of what you pay for is the doctor's time and effort to figure out what's wrong with you, not for the actual cure.

The good news is that Los Altos drivers can do a lot to help their friendly and knowledgeable service advisors at Allied Auto Works figure out what's wrong with their vehicle. Again, the medical office is a good analogy. The more information you can give your doctor about where it hurts, when it hurts and how it hurts, the more quickly he will be able to help you. In the same way, the more you can tell your Allied Auto Works service technician about when the problem occurs, what is sounds like, how often it occurs, where it occurs, etc., the more efficiently he will be able to get you back on the road.

Good preventive maintenance goes a long way toward keeping your car out of a Los Altos repair shop, but if you need to take it there, good communication will get you back on the road quickly.

I leave you with this thought on being a detective,

"When you have eliminated the impossible, whatever remains, however improbable, must be the truth." ~ Sherlock Holmes

Cayenne

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
alliedautoworks.com

Brandy Says Take Time for Differential Service at Allied Auto Works

brandy

Hello Los Altos - let's talk differentials. Brandy here and if you have a rear-wheel drive vehicle, your differential is on the back axle. With front-wheel drive cars, the differential is up front. All-wheel drive and 4-wheel drive vehicles have three differentials - front, rear and in the middle. So you see, you've got a differential (or two or three) and it needs service now and then.  Let's get barkin'!!!

What does your vehicle's differential do? Well, it compensates for the speed difference between your outer and inner wheels during a turn. Using the dimensions of a typical car, let's compare the distance the wheels travel from the start of a turn to its completion.

The inside wheel travels about 12.6 feet/3.8 meters. How much farther does the outside wheel travel? About 18.8 feet/5.7 meters – over 6 feet/1.9 meters more. This means the outer tire has to rotate 9 times in the same amount of time that the inner tire rotates only 6 times, so the outer tire has to spin faster to keep up. The differential makes this possible.

The gears in the differential are cooled and lubricated by differential fluid. It's this fluid that needs to be serviced. Small bits of the gears break off and are suspended in the differential fluid. The dirtier the fluid, the faster the gears wear.

So your Allied Auto Works technician drains the old fluid out and replaces it with fresh fluid. Some differentials also require a special additive to be added at this time.

So, when should you have your vehicle's differential serviced? Intervals vary from vehicle to vehicle – and may be as short as 15,000 miles/24,000 km – so check your vehicle owner's manual or ask us at Allied Auto Works. If you frequently drive with heavy loads, tow a trailer or drive in hot CA conditions, you may need to change differential fluid more often. Servicing your differential on schedule at Allied Auto Works can save a pricey replacement down the road.

Now that Summer is officially here, I leave you with this quote,

"If you're not barefoot, then you're overdressed." ~ unknown

Brandy

brandy

Give us a call.

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
alliedautoworks.com

Duke's Advice On What to Do After You Buy a Used Vehicle in Los Altos

duke

 

Duke here and what a beautiful day it is!  So you've bought a used vehicle in the Los Altos area. Do you know what you're getting? It is hard to know what you're getting because people in the Los Altos area sell vehicles for different reasons. Think about why you've sold vehicles. Did you just want something new or were there problems that you wanted to run away from? Maybe it was a little of both.  So today I will bark to you about "Did you buy a used car, NOW WHAT????"  Let's unveil the possibilities.

Used vehicles in CA with 25,000 to 35,000 miles/40,000 to 55,000 km on them are often lease returns, corporate program cars or rental fleet vehicles. Most Los Altos buyers feel pretty confident about these because they're newer and may still be under warranty. But how well have they been maintained?

Los Altos drivers who are planning to own a vehicle for a long time will keep up on auto maintenance so that they can avoid repairs down the road. But, if you know you're only going to have the vehicle for two or three years, you may not be so committed to maintenance. It would be easy to think that skipping an oil change here and there wouldn't ruin a brand new engine. Then it'll be someone else's problem when it comes time to pay for the damage.

It is very tempting for Los Altos drivers to skip the 30,000 mile/50,000 km service if they know they'll be turning in their leased vehicle in a couple of months.

If the vehicle didn't come with maintenance records, Los Altos used vehicle buyers need to assume the worst. Most likely the coolant system and transmission have never been serviced. The cabin air filter has probably not been changed and a fuel system cleaning at Allied Auto Works may be in order.

You'll want Allied Auto Works to check the A/C, battery, engine air filter, serpentine belt and hoses. A used vehicle inspection at Allied Auto Works is well worth the cost.

And if your “new” used vehicle has been driven an even longer distance, an inspection is even more important. Check your owner's manual or talk with your service advisor at Allied Auto Works about what should have been done. Please don't forget the timing belt; that can be very expensive if it fails.

Allied Auto Works will help you with a plan to take care of services and get the rest caught up. If your budget won't allow you to take care of everything right away, we can help you prioritize your needs and get it taken care of over the next several months. And remember to keep your maintenance records. They'll help you get top dollar on the CA used vehicle market when it's time for you to sell.

I leave you with funny used car joke,

A guy looking in the classified for a used car...

sees a new Corvette listed for $50. Thinking it's a misprint, he decides to go check it out anyway. Arriving at the sellers residence, it's a dream car, not a scratch on it and it runs great.

"Ma'am, I want to buy this car. But the paper said it was only $50, what do you really want for it?"

"That's right, $50 and it's yours!"

"Excuse me for being nosy, ma'am, but why are you selling it so cheap? Is it stolen or something?"

"No, it's my husbands car. He ran off with his young secretary last month, and two days ago I got a telegram from him saying to sell the Corvette and send him the money!"

DUKE

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
alliedautoworks.com

Cayenne's Idle Talk about Engines (Causes of Rough Engine Idling)

cay

Hey, it's Cayenne, and today we are going to have an idle bark talk about rough engine idling.  I don't know about you, but when I go for a drive, and start to slow down at a stoplight, the vehicle's idle should be smooth as silk.  But what happens when the engine is missing or idling roughly? That's your engine's way of telling you, "Hey, I've got something wrong with me, and if you don't get someone to find out what it is, I may not start the next time you turn the key."  That's not good, so let's get barkin' and stop staying idle on this subject!

You can help your service facility by describing the problem in detail.  Here's a list of things to make a note of:

  • When is the problem happening, when the engine is cold or when it's been running for a while?
  • Does the rough idling occur when I'm accelerating or when I'm going at a steady speed?
  • Does it happen at high speeds?  Does it happen at low speeds? Does it happen at both?

Make sure you describe the problem in as much detail as possible, as it will help a technician diagnose it.

One of the first things they'll check is how the spark plugs are firing.  Modern iridium plugs are supposed to last a long, long time.  But they CAN eventually wear out.  Inspecting the firing end can help the technician identify the root cause of the problem.  Corroded or worn-out spark plug wires can also contribute to an idling irregularity. 

There are other potential problem spots, too.  The technician may check the ignition coil, timing, piston rings, valves, and cylinder walls. 

If the air-to-fuel mixture isn't correct, it may affect how smoothly your vehicle runs.  Your service facility is equipped with diagnostic tools that help pinpoint the problem.  Once that idle is smoothed out to the way it used to be, you'll be the smoothest operator on the road.

I leave you with this smooth quote,

"Slow is smooth, and smooth is fast" — Navy SEALs Mantra

Cayenne

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
alliedautoworks.com

Brandy's Trip Inspection at Allied Auto Works in Los Altos

brandy

Hi, it's Brandy, and you know Los Altos area drivers and their dogs love their vehicles. And one of the most enjoyable things about them is taking a road trip. Freedom from daily schedules, new sights and the open road – it's great! But there's nothing like vehicle trouble to bring the fun to a grinding halt.  Today I will bark about getting your vehicle ready for a road trip because dogs love trips and you wouldn't want to disappoint us now.  So let's get barkin' and get this show on the road!!!!

Now Los Altos drivers can't always avoid problems, but you can take steps to reduce the probability of getting sidelined on your trip. The first step is to look at your trip plan from your vehicle's perspective. What kind of roads will you be traveling – winding CA byways? Purple mountain majesties or fruited plains? What weather conditions are you likely to encounter? How far will you travel each day? How much weight will you be hauling – passengers and luggage? Pulling a trailer, a rooftop carrier, or ATVs? Will it be dusty?

Prepared with answers to these questions, you can schedule a trip inspection at Allied Auto Works in Los Altos to help you prepare your vehicle for your big adventure. Many of our Los Altos customers prefer to go through this exercise with their friendly, knowledgeable service advisor to get their input and ensure they haven't overlooked anything.

A great place for Los Altos drivers to start is with the tires. Inspect them for tread wear and proper inflation. Is it time to rotate your tires? Replace them? Are they up to the job? You wouldn't want to drive regular highway tires on a muddy off-road adventure on CA rock-crawling trails. 

Shocks and struts play a major role in both driving comfort and safety. If they need to be replaced, you'll really be glad you did once you hit the road. Is it time for a wheel alignment? Fighting a car that's pulling to one side all day can be tiring and dangerous. 

And don't forget your brakes. Any strange noises, grabbing, soft or hard pedal feel? If there is any doubt, get a brake inspection at Allied Auto Works in Los Altos before you leave.

Moving under the hood, have a belts-and-hoses inspection. If something is excessively worn or near failure, the stress of a long road trip might just be the straw that breaks the camel's back. Talk to your service advisor at Allied Auto Works.

Your engine air filter will be inspected. Your car's air filter processes 12,000 times as much air as the fuel the engine burns. If the filter needs to be changed, you'll notice improvements on your trip.

How close are you to your next oil change? Will you be able to complete your trip before it's due? If not, just get it taken care of before you go so that you don't need to interrupt your trip. In fact, a full-service oil change at Allied Auto Works is a great idea because they will top off all your fluids and check for any other maintenance items due, such as transmission or cooling system service.

Do you notice any unusual odors in your vehicle? If so, it could be as harmless as a dirty cabin air filter. But if it's an exhaust leak, it could be fatal for Los Altos drivers and their passengers on a long trip. Of course, you'll want to be comfortable, so get an air conditioning service if you aren't getting the cold air you’re used to. 

Are your wiper blades still working well? If not, that is a quick and inexpensive fix for Los Altos drivers. Headlamps are often overlooked when planning for a trip. If you haven't changed the bulb in six months or so, replacement bulbs will really light up the night on your trip and provide the necessary after-sundown visibility.

All the items mentioned are part of any good vehicle maintenance plan. These are things that you want to take care of anyway, but they all become more important as you plan for your trip.

They will always save you money in the long run and may prevent inconvenient stops and delays on your trip. After all, you wouldn't want to miss the world's largest ball of string, would you?  Me, I looking for the world's largest BONE!

BRANDY 

brandy

 

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
alliedautoworks.com

Allied Auto Works Grant Road is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Grant Road near Wooland Acre's - The Highlands (650) 968-7227 if you have any issues in accessing any area of our website.