Los Altos Auto Repair

Working Time: Mon - Fri: 8:00 AM - 5:00 PM
Allied Auto Works(650) 968-7227
Duke and Cayenne | Allied Auto Works Grant Road

Duke and Cayenne’s Automotive Corner

"Welcome to Duke and Cayenne’s Automotive Education Blog. Each week, Duke and Cayenne open their book of knowledge to bark with you. Check back often to see how they can teach an old dog new tricks. Never stop learning!"

 

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Articles:

Breathe New Life into Your Engine (MAF sensor replacement)

If you’ve noticed your vehicle is hard to start, stalling, or has lost power, the culprit may be a part with an odd name: the MAF sensor.  You may have never even heard of a MAF sensor, but it’s important that it be working correctly, or you may be experiencing some fairly significant engine issues.

All vehicles bring in air and direct it through an air filter before it goes into your engine, where it mixes with fuel to provide power to get you going. There’s a tube-like device with a sensor inside it that measures how much of that mass of air is passing through. That’s why it’s called a mass air flow sensor, or MAF sensor.  If the MAF sensor isn’t working right, the engine’s computer can’t figure out the right amount of fuel to mix with it, and your engine may hesitate or stall.  Sometimes this will cause your Check Engine Light to come on, and any time it does that, make sure you have your vehicle checked by a professional, so you’ll know what’s going on.

When you take your vehicle into your service facility, a technician will thoroughly check the system to see just where the problems are.  If your air filter is dirty, your MAF sensor may get dirty too, which might be causing the problems.  You may find your fuel economy isn’t what it used to be either.

There are other things that can cause the same symptoms, too, such as a leak in a vacuum hose. It’s also possible that the electrical connector between the MAF sensor and the engine has broken. 

The technician can use electronic diagnostic equipment to help pinpoint the exact problem or problems, replace worn parts, and test drive your vehicle to make sure it’s working correctly.

It’s also a good idea to make sure your air filter is changed regularly. A dirty air filter can contribute to a MAF sensor failure. One of the big benefits of having your vehicle regularly maintained at one facility, is they know your vehicle. So, they keep track of which of your vehicle’s parts should be periodically replaced before problems develop. 

If you keep clean air heading into your engine, it can help your engine work efficiently, and with the power it was engineered to deliver. Isn’t that a breath of fresh air?

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Categories:

Fuel Economy

Duke's Bite I Mean Byte Stuff (Your Vehicle's Computers)

duke

Hey Duke here!  Today we are going to bark about bites......wrong kinda bites, I mean bytes like in your computer and such.  Nobody has to tell you that computers are a part of so many things in our lives.  Smartphones, kitchen appliances, vacuum cleaners, televisions.  You name it—it has a computer in it.  And your vehicle is no exception.

The earliest cars relied on the technology of their time, and there was no such thing as a computer.  But now, it's not unusual for a vehicle to have as many as 150 computers in it.

They perform a variety of functions. An important one is diagnosing your vehicle's problems.  There are various sensors throughout modern vehicles that measure thousands of data points.  When something is not working correctly, they send a signal to another computer that stores that information. The data can be read by someone who has a special computer that plugs into a port in your car.  It displays certain codes that help technicians track down the culprit. 

But it's not just the diagnostics that are computerized.  Everything from your vehicle's fuel injection to anti-lock brakes is.  Convenience features such as power windows, rain-sensing windshield wipers, a wi-fi-hot spot, streaming video and navigation are all sophisticated computers.  Then there are the safety features; air bags, traction control, automatic emergency braking and a host of others are all dependent on computers.

It is important that those computers work correctly because they interface with many of the other computers on board.  To properly diagnose problems with those computers requires training and special equipment. Your service facility has invested considerable resources into both, and they are equipped to properly evaluate and repair and/or replace malfunctioning components. 

Some lament the days when backyard mechanics could pull out their tools and do their own repairs.  Those days are fast disappearing with the computerization of vehicles.  But look at the bright side.  Your vehicle does so much more, has so many more features and travels far more safely than those past generations drove.  And they're bound to get better and more sophisticated down the road.

I leave you with my dog quote for the week, yes bite (byte) related,

"If you pick up a starving dog and make him prosperous he will not bite you. This is the principal difference between a dog and man." - Mark Twain.

Duke

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

How Does Cayenne and Allied Auto Works Know What to Recommend?

cay

Hello Cayenne here and today I am going to bark to you about how I know what our wonderful auto repair shop, Allied Auto Works knows what to recommend to you when you bring in vehicle.  We just don't give you some generic recommendations for all cars.  We cater to your car's make, model and specific needs.  So let's jump into this and get barkin'!

When you drop your vehicle off at Allied Auto Works in Los Altos, they don't just poke around under your hood looking for stuff to do. Allied Auto Works professionals have lists and procedures they follow for different types of service. First of all, your Los Altos service center will note the mileage on your vehicle. They'll then check to see what inspections and services the vehicle manufacturer recommends for a vehicle of your make, model and mileage. If you are a regular customer, they will also check your vehicle's history.

If the vehicle manufacturer's recommendations go beyond the services you've ordered, they'll let you know. They'll also indicate whether those services are urgent or if you can wait a while to take care of them. The Allied Auto Works pros won't do work that you don't agree to.

They will, however, perform inspections while they're servicing your vehicle. They'll check belts, filters and fluids. They'll check your windshield wipers for wear. They'll let you know if there's an urgent problem that needs taken care of, and they'll give you a heads-up about problems that might be developing. If repairs or services are in order, you are given options based on driving needs and budget.

You can think of it like a trip to the dentist for a check-up. The dentist will check if you've had x-rays recently. If not, he'll get your permission to take new ones. Then the hygienist will clean your teeth and check your gums. At the end, the dentist comes in and inspects your teeth. You'll be told if you need any work done, about problems that are developing, and if anything is urgent. You'll be given different care options and recommendations on where to get work done that is beyond your dentist's usual purview. Then you'll be sent to the front desk for appointments and paperwork.

These procedures make sure your teeth are in good working order and that you are apprised of any problems. Then you can make a decision as to what work you want done and when. Allied Auto Works in Los Altos operates the same way. They want Los Altos drivers to be able to make informed decisions about their car care.

Preventive auto maintenance is a lot like dental check-ups. Small problems can quickly develop into big ones. A cavity becomes a root canal. A dirty filter becomes engine damage. Skipping check-ups for either your teeth or your vehicle can lead to repairs.

Allied Auto Works follows industry guidelines. A part is replaced only if it can no longer perform its function, no longer meets its design specifications or is missing – or if you ask for upgraded performance. Your Allied Auto Works service advisor will recommend a part be replaced if it is showing signs that it will soon fail.

Dentists often offer services that go beyond routine care, such as teeth whitening. Service centers also offer Los Altos drivers help with upgrades to a vehicle. They'll know what parts are needed and how to perform the work so that safety and performance aren't compromised. You can rely on the pros at Allied Auto Works for good auto advice.

The next time you're headed to the dentist's office or taking the hound into the vet, think about the vehicle you're riding in. Is it time for it to get a check-up, too?

Here is my quote for the week,

If you take care of the small things, the big things take care of themselves ~ Emily Dickenson

Cayenne

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Duke's Summer Wiper Blade Advice

duke

What a beautiful Summer day !  Hi Duke here and even in the Summer we need to see clearly out our windshield to admire these beautiful Summer days so I'm here to bark to you about your wiper blades even in the Summer months.......let's get barkin'!!!!!

 

 

If you're gonna drive around the Los Altos area or any where across the United States especially during the Summer, you've got to be able to see! So having a good set of windshield wipers is extremely important. We've all experienced the frustration and fear of not being able to see clearly during a storm or when our windshield is just dirty.  Summertime our windshield tends to get a lot of dirt and dust on it from the drier conditions, construction going on full swing in the summer and of course those drives to our favorite destinations. 

It seems like your wiper blades are always at their worst when you need them the most. But windshield wipers are like most other vehicle parts– they require regular attention in order to work their best.

You really ought to replace your wiper blades twice a year; in the spring and the fall. If it's going to be a particularly harsh winter in CA, you may even want to get special winter blades in the fall. Winter blades are designed to resist freezing.

Speaking of winter and freezing conditions, if your car has been sitting for a long time and the windshield becomes frozen, don't use your wipers to clear off snow and ice. That'll just tear up the blades and cause them to wear out more quickly. It may even damage the wiper motor.

Over time, wiper blades become hard and brittle, and then tear. They also lose their flexibility and just don't cover the windshield effectively.

Worn wiper blades aren't just a safety hazard; they can also scratch your windshield. That may require replacing the entire windshield, a big cost for such a little part.

Replace worn blades right away. Our professionals at Allied Auto Works can provide you with a quality replacement blade. They cost about the same as they would at the store, but installation is included at Allied Auto Works in Los Altos.

Of course you also need windshield washer fluid to help your blades do their work. Even though Allied Auto Works will top off the washer fluid with a full service oil change, it is a good idea to have some extra fluid at home, or in the car if you are on a long trip.

Always use windshield washer fluid. Plain water, even that fancy bottled water, may freeze in the fluid reservoir or on the windshield itself, making things worse. Besides, water won't do a good job of cleaning your windows.

And remember that some vehicles have two reservoirs: one for the windshield and one for the back window, which may be under the hood or somewhere in the back.

So follow these tips to keep your windshield clear and your eye on the road, and give us a call.

Enjoy your Summer view!

Duke   duke

 

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Caynenne's Nose Knows Gas Smell! (What Causes Gasoline Odors)

cay

A hound dog's nose is everything.  I can pickup on smells like you can't believe.  Hi Cayenne here and you guessed it, we are going to bark about a particular smell, GAS today.  If you've ever walked into your garage and noticed it smelled like gasoline, pay attention. Gasoline can be dangerous, both from the health problems fumes can cause and the fire danger gasoline presents. 

There are many things that can cause a vehicle to give off a gasoline odor.  One of the easiest to track down is the gas cap.  It could be missing or it doesn't seal well any more (they do wear out).  That can also cause the Check Engine light to light up, so those are clues to tell your service advisor when you take it in for diagnosis.

Another thing that can cause the Check Engine light to come on and produce a gasoline smell is the fuel filler neck. It's the part that goes from the place you put your fuel in to the gas tank. Over time, these can wear out and fail (they're made out of rubber or metal).  They can leak gasoline, too.

It's always a good idea to check the garage floor for any gasoline puddles.  Note the location of the puddle in relation to the vehicle. If it's near the back, that's possibly the fuel filler neck or the gas tank leaking.  In the middle of the vehicle? May be fuel lines.  Near the front? Could be fuel injectors (or carburetor if you have one) or fuel pump. 

There are other causes of gas odors, and you need an expert to figure out the source soon.  Gasoline leaks are nothing to play around with.  Gasoline is flammable, potentially explosive and its fumes can damage your lungs. A trained technician can pinpoint the cause and get your garage back to smelling like a normal garage again.

I leave you with this smell quote today,

"They told me my house smelled like dogs, and I asked them, do you know what a dog smells like?" It smells like gratitude, loyalty, nobility, affection, pure unconditional love. And in spite of all they've been through, they smell no resentment. So blessed that my house smells like dogs.”  ~ Patrick Swayze

Cayenne

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Duke's Automotive Tips from Allied Auto Works: Knowing When Your Timing Belt Should Be Replaced

duke

Duke here and today I have sirloin tips, no I mean automotive tips for you. My mind is always on steak though so excuse me on that little slip up.  Today's subject will be about when it is time to replace the timing belt.  So let's get barkin!

The timing belt in your engine controls the opening and closing of the intake and exhaust valves. Los Altos drivers need to replace it on a schedule to avoid failure.

Timing belts are very difficult to get to, requiring quite a bit of labor to access. Timing belt replacement is one of the more expensive maintenance services, but the cost at Allied Auto Works to correct an engine damaged by a broken timing belt is much, much more.

The timing belt has a tensioner to help maintain proper belt tension. The tensioner should be replaced along with the timing belt and any idler pulleys at the vehicle manufacturer’s specified service interval. Your Allied Auto Works service advisor can help you with the timing belt.

Give us a call.

I leave you with quote about giving advice for this week,

The only good thing to do with good advice is pass it on; it is never of any use to oneself. ~ Oscar Wilde

Duke

duke



Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Categories:

Timing Belt

Cayenne's Economy of Maintenance for Los Altos Drivers

cay

Hi Cayenne here.  You know I always wonder do I keep my old dog bed or buy a new one?  It is a question us hounds often wonder just like you. Do I keep my old vehicle or buy a new one? It's a question most Los Altos drivers ask themselves at some time or another.  So today we will bark about should we buy a new vehicle or maintain what we have.  

Generally, what it comes down to is the choice between a car payment and the possibility of repair bills. Most of the time, we want to choose the car payment because we don't like the inconvenience and uncertainty of vehicle repairs. But that payment has a detrimental effect on our budget and bank account.

Edmunds.com is a great website to help you with your decision. This site uses repair histories to calculate the average repair bills for specific makes and models of cars. You can plug in the information for your vehicle and get an estimate on what it will probably cost you to continue owning that vehicle.

Now, Edmunds.com isn't a crystal ball. It can't know what will happen to your specific vehicle. But it can guide you in knowing how much money to budget for the repair and maintenance of your vehicle. Ultimately, that can help you in your decision to buy a new vehicle or wait a few years.

For example, a five-year-old Camry V-6 is projected by Edmunds.com to cost about $96 a month, on average, to repair and maintain (at the time of this writing). Remember, maintenance costs are part of vehicle ownership, whether it's a new vehicle or an old one, so the projected cost for repairs on your five-year-old Camry average out to only about $50 a month. That's a whopping lot less than a new car payment.

If your vehicle is older than five years, you should also talk to your friendly and knowledgeable professional at Allied Auto Works about its future. They are more familiar with the average cost of repairs for vehicles in your area and of specific problems they commonly see in particular vehicles. More importantly, they know you and they know your car. They can give you a heads-up on what repairs you may be facing in the near future.

Remember, the older your vehicle gets, the more important preventive auto maintenance becomes. Over time, vehicles accumulate wear and debris, and we just have to give them a little more attention. Getting to know your vehicle and its peculiarities is also good auto advice for Los Altos drivers.

If you decide to keep your older vehicle, you may want to talk with your Allied Auto Works service advisor about fluids specially formulated for older engines. These motor oils, transmission and other fluids are designed to clean older engines and automotive systems and recondition their seals and gaskets.

Good care at Allied Auto Works in Los Altos will keep your older vehicle on the road in CA. And that may be just the boost you need in this uncertain economy. It may even save you enough to be able to afford that new vehicle you've been dreaming about.

I leave you with this thought on spending,

"He who buys what he does not need, steals from himself." ~ Swedish Proverb 

Cayenne

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

 

Duke's Best Book that's Not a Best-Seller

duke

Hey Duke here and you know sometimes the movie is better than the book, sometimes it's the other way around.  But when it comes to your vehicle, the best book of all is the owner's manual. The plot is simple and not talking about me even though I am a Plott, I am not simple: Owner wants long life and dependable performance from the vehicle, manual has the way to achieve that long life and dependable performance.  So let's turn the page and bark into the "Owner's Manual"

And yet, it's amazing that some people will own a vehicle for years and never even crack this book.  They'll only read it when they absolutely have to, for things like finding out how to change the clock. 

Ok, so you're probably not going to rush right over to your glove box and start reading the owner's manual cover to cover.  We know that.  But just think of what you can get out of it.

Consider this.  Those who wrote or helped write this book include the engineers who designed it and the people who tested and refined it.  They know more about your vehicle than anyone, period.  They know how long a part is likely to last and what you need to do to take care of it. They know how far a distance or how long a time you can drive before you have to change certain fluids in it.  They know what temperature it can reach before things will start to break.

And they've put your vehicle model through torture, testing it in the absolute worst conditions to see how to make it stand up to more abuse than it will ever receive.  They've then torn it down, examined it and, in many cases, redesigned the parts to make them even better. 

And they've put down—in fairly minute detail—this blueprint that, if you and our experts at Allied Auto Works follow their suggestions, will make it very likely that your vehicle will serve you well for a long time.  If you don't follow those suggestions, all bets are off.

We didn't even mention that the owner's manual tells you how to operate everything in your car.  How to adjust the heat and air conditioning, how to pair your smartphone with the audio system, how to program your key fob so it won't sound the horn when you lock your vehicle.

Have you lost your manual or did you buy a vehicle that didn't come with one?  Many are available either online or in paper form. If you don't know where to begin with such a long book, try a couple of pages a week, just three minutes.  You’ll discover your vehicle does things you never even knew it could do.  And the movie will never be as good.

I leave you with a reading quote for this week,

If one cannot enjoy reading a book over and over again, there is no use in reading it at all ~ Oscar Wilde

Duke

duke

 


Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Cayenne Takes Charge! (Battery Testing)

cay

It's a beautiful day here in Los Altos!  Hi Cayenne here and being the alpha dog in my household, I am in charge.  So today I thought we would bark about taking charge.....battery testing your vehicle that is.  Let's charge into this subject and get electrified!

OK, so you probably take your vehicle's battery for granted.  Turn the key or push a button and it starts right up.  During times of warmer weather, you probably think your battery can take it easy.  But it may surprise you to learn that hot weather can be much harder on a vehicle's battery than cold.  So it's wise to know what condition your battery is in BEFORE you find out the hard way—being stranded by a dead battery.

Your vehicle's battery won't last forever; an average battery will last 3-5 years.  When's the last time yours was replaced? You probably have no idea.  Your vehicle will usually give you some hints that it's in need of attention.  See if any of these are familiar:

  • your engine doesn't turn over as quickly as it used to
  • your headlights are a little dimmer
  • your Check Engine or Battery dashboard light is on
  • you hear a click when you try to start your vehicle
  • some electrical equipment in your vehicle isn't behaving the way it used to
  • your engine smells like rotten eggs
  • the terminals on your battery are corroded
  • your battery was made more than 4 years ago

Even if there are no signs your battery is on its last legs, it's a good idea to have it periodically checked at your vehicle service facility, at least once a year. A technician will check the date it was made (it's on the battery's case). They'll inspect your battery, cables and connections, looking for corrosion, bulges in the battery or any other abnormal signs.

Using special diagnostic equipment, the technician can run some tests on your battery and vehicle's electrical systems. They can measure how fully charged your battery is and how much potential it has to hold a charge.  Then, your service advisor will tell you how much more life to expect from your battery or recommend it be replaced. 

It you need a new one, your service advisor can recommend options for you. Important factors include brand, warranty, where the terminals are on the battery, the ability to handle different cranking loads and temperature ranges.  Bet you didn't know vehicle batteries can be that different!

I leave you with this quote for thought about being in charge,

"Life is like a dogsled team. If you ain't the lead dog, the scenery never changes." - Lewis Grizzard

Cayenne

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Categories:

Battery

Duke Deals With Conventional or Synthetic? (Switching to Synthetic Oil)

duke

Hello, it's the Duke today. Are you conventional or synthetic when it comes to your oils?  It may be time to think about switching to the synthetic alternative.  Why, you ask? Well, today we'll bark about it and see what all the hype is about.  So let's get barkin' as I am not your conventional hound dog.

If you stay up-to-date on technology trends, you may be intrigued by synthetic motor oil.  It was introduced in the 1960s by Mobil.  Mobil's oil was different from conventional motor oil because it was first broken down to its basic molecules.  Then, Mobil removed additional impurities from crude oil and "tailored them to the demands of modern engines."

Synthetic oil is gaining popularity due to its advantages over conventional oil. It is more resistant to sludge formation in an engine.  It is more efficient and protects engines better in extreme temperatures.  Because it allows drivers to go longer between oil changes, many feel it's more convenient. 

The downside is that synthetic oil is more expensive; however, because it doesn't need to be changed as often, the cost can be comparable in the long run.

Those who drive high-performance vehicles (such as Audi, BMW, and Mercedes) are already using synthetic oil if they follow their manufacturer's guidelines.  Other manufacturers recommend a synthetic blend.  For those using conventional oil, consider consulting your service advisor for recommendations on switching to synthetic. 

If you're the type who always waits until the last minute or doesn't quite make it in on time for the recommended oil change interval, the longer gap required between changes with synthetic oil may appeal to you.  In some cases, you can go up to 15,000 miles/24,000 km between changes. 

If you drive in a frigid climate, synthetic oil can flow more easily at startup and may offer quicker engine protection.  On the other hand, in hot climates, synthetic oil can resist heat breakdown better.

Or you may be one of those drivers who have been getting along fine with conventional oil changes.  Millions do.  Remember that changing your oil is considered the most crucial maintenance task for your vehicle, so ensure it's done at the right time and with the oil that best suits your driving needs.

Today, I leave you with this conventional thought quote,

"Whenever you find yourself on the side of the majority, it is time to pause and reflect." ~ Mark Twain

Duke

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Categories:

Oil Change
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