Los Altos Auto Repair

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Allied Auto Works(650) 542-7178
Duke and Cayenne | Allied Auto Works Grant Road

Duke and Cayenne’s Automotive Corner

"Welcome to Duke and Cayenne’s Automotive Education Blog. Each week, Duke and Cayenne open their book of knowledge to bark with you. Check back often to see how they can teach an old dog new tricks. Never stop learning!"

 

OUR BLOG POSTS WITH THUMBNAILS INCLUDE A VIDEO! CLICK THE BLOG TITLE TO ACCESS AND PLAY IT.

Articles:

Duke's Focused On Distracted Driving

duke

Duke here, and sometimes we all get distracted, even I, when I ask to sit and stay......SQUIRREL, SQUIRREL, SQUIRREL.  Like a shiny penny, my focus is the squirrels, not my owner's commands, and off I go.  Drivers often engage in similar behaviors while driving and get distracted, which can cause safety issues.  Today, we will focus on distracted driving.  

When asked, most people think they are good at multitasking. Scientific studies, however, reveal that only around 2% of the population can truly demonstrate the capacity to multitask effectively. For the rest of us who are not so biologically wired, no amount of practice can increase our effectiveness at multitasking. Turns out, multitasking is almost a superpower. Think of fighter pilots: capable of maintaining their orientation in three-dimensional space and performing specific and highly complicated functions while assessing life-threatening situations and coming up with an appropriate response. Admit it – you can’t do that.

Yet when it comes to driving, we seem to think we are very capable of safely operating a motor vehicle with myriad distractions. 77% of young adults feel somewhat confident that they can safely text and drive, while 55% claim it’s easy to text and drive. Can they possibly be right? Let’s look at some statistics.

Nearly 23% of all accidents in the United States involve cell phones. Every day, 11 people are killed and over 900 are injured in texting-related accidents. Texting while driving is six times more likely to cause an accident than driving intoxicated. Just think back at your own experiences: how many of your “near misses” as a pedestrian or in a vehicle have involved a driver with a cell phone in their hand?

There are three types of driving distractions:

  • Visual (eyes off the road)
  • Manual (reaching for something or manipulating an object)
  • Cognitive (mind off the task of driving)

Of course, texting or using a cell phone involves all three. Eating, applying make-up, arguing, and working on board features like the stereo and navigation system are all very real distractions. You may be interested to know that hands-free cell calls are not substantially safer than using a handheld phone. Any time you glance away from the road (like looking at a text or an incoming phone call), your eyes are off task for at least 5 seconds. At 55 miles per hour/90 kph, you will cover the length of a football field in that time. Would you ever consent to strapping on a blindfold and driving off down the road for that distance?

So what do you do? First, accept the fact that you are not part of the 2% of all the people on the planet who can truly multi-task (if you are one of the lucky ones, you would know by now because your performance does not degrade, no matter how many additional tasks are added). Next, don’t EVER drive distracted. Incoming text: it will wait for later. Juicy hamburger: eat it in the parking lot—no exceptions, ever. And don’t accept anything less from drivers of vehicles in which you are a passenger.

Another way to avoid distractions is to keep on top of scheduled maintenance and necessary repairs so that your vehicle itself doesn’t become a distraction. We can help you with that.

Give us a call.

I leave you with my distraction joke for the week,

I got distracted today while driving and rear-ended the car in front of me.

The car door opened and out hopped the driver. He stormed up to me, all 3' 9" of him, and angrily blurted out "I AM NOT HAPPY!"

"Which one are you then?"

DUKE

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Categories:

Auto Safety

Duke's Not Fooling With No Fueling! (Fuel Filler Location)

duke

Duke here, and I am not fooling you today with No Fueling......which side is the fuel filler on???? 

If you've ever gotten in an unfamiliar vehicle, maybe a rental car, you may have pulled up to the gas pump and wondered, "Which side is the fuel filler on?" Here's a tip for you.  There is usually a little arrow on the instrument panel near the fuel gauge that points to the side where the fuel filler is. 

But why are the fuel fillers not all on the same side, anyway? There are lots of reasons.  At one time, many manufacturers tried putting them in an easy-to-reach spot: in the center of the vehicle's rear end.  Some even hid them behind a hinged license plate door.  Cool place, but it turned out not to be a good idea.  When a vehicle with a fuel filler in the rear was hit by another vehicle from behind, it was much more prone to catch fire and explode.

Safety regulations now dictate that the fuel filler doors be placed within crumple zones and away from where they can drip fuel on hot exhaust pipes or near electrical connections.  But why do manufacturers put them on either side?

Some say it should be on the side away from the road.  That way if you run out of gas and have to add a little from a gas can as your standing at the side of the road, you'll be a little farther away from passing traffic.  So some companies from North America and many European firms with left-hand drive put their fillers on the right side.

Some manufacturers think convenience for the driver is paramount, so they put their fuel fillers on the driver's side.  If you have a vehicle with a cable release for the fuel door inside the cabin, it's usually on the same side as the steering wheel.  As you can see, there's no standardization.

Fuel doors need regular maintenance such as lubrication, and your gas cap (if your vehicle has one) should seal properly.  Have your service facility inspect those regularly. Wherever your fuel filler is, it's obviously important that you can get at it easily because you have to fuel up sometime. Otherwise, you're not going to go too far!

It's easier to fool people than to convince them that they have been fooled. ~ Mark Twain

Duke

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Cayenne Let's You Know What You Need From Your Allied Auto Works Service Advisor

cay

Cayenne here and everyone knows that old dog has alot of knowledge to share and today is not any different.  I will be barking about what you need from your service advisor and Allied Auto Works is here to help.  You can always teach an old dog a new trick.  Let's get bark'in!

Los Altos drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.

If your service advisor at Allied Auto Works uses a term you don't understand, just ask him to explain. Remember, they are the auto service experts. If they came to your place of work, they probably wouldn't understand the jargon, either. When you take your vehicle in to be serviced, make sure you understand the financial issues up front. Ask about payment policies, warranties and, of course, the cost of the work being done.

It helps to understand basic services your vehicle needs. Know the difference between a quick check-up and a thorough inspection, which you are getting and which you are asking for. Understand that diagnosing a problem takes time, and time isn't free. If you have concerns about cost, negotiate your limits before service is done. Don't be afraid to ask your service advisor for auto advice on how to keep your vehicle on the road within your budget. He can help you prioritize your vehicle's needs. Some repairs are for the safety and future health of your vehicle. Others can wait. Your Allied Auto Works service advisor can help you set up a plan to get all the work done as you can afford it.

It may be tempting for Los Altos drivers to save money with budget parts. Your service advisor can help you to sort through the options to work within your budget. High-quality parts are always preferable for any auto repair. Your service advisor will make sure the parts used won't compromise the safety of your vehicle.

Don't leave your Los Altos service center without your paperwork, either. Ask about warranties for parts and labor. You may need these for claims or if there is a problem in the future. Get detailed explanations of the work done on your vehicle. These records will help you keep track of repairs, service and warranties.

Those records may also help close a deal when it comes time to sell your vehicle. After all, the biggest concern most people in Los Altos have when buying a used vehicle is that they are inheriting someone else's problems.

Records of repairs and service are a good picture of your vehicle's condition and performance and what problems a new owner can expect. People are always happier to purchase a vehicle they know has been well-maintained. Whenever we climb into a vehicle, we are entrusting our health and safety to it. Perhaps it's time to take our vehicles' health a little more seriously. Open up; ask and learn.

Here is my quote for this week on knowledge,

Any increase in knowledge anywhere helps pave the way for an increase in knowledge everywhere. ~Isaac Asimov

Cayenne

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

 

Duke's Bright Spark (Ignition Coil Replacement)

duke

Hey The Duke here and with the 4th of July just around the corner, sparks will be flying. But will you car be giving off those sparks too????  Today I will bark about Ignition Coil Replacement and  it's important job.  So let's set off those fireworks and bark into it.

Ever wonder how your vehicle’s engine is able to take the 12-volts from its battery and ramp that up to as high as the tens of thousands of volts it takes to fire its spark plugs? The secret is something called an ignition coil.  Most newer vehicles have an ignition coil at each cylinder, but older ones have a coil that serves all of the spark plugs. 

There are telltale signs that you have an ignition coil problem.  As you might expect, one symptom is it’s hard to start your engine or it won’t start at all.  If your engine is misfiring or not running smoothly or you see the Check Engine light come on, those all could point to an ignition coil failure.

Several things can contribute to ignition coil trouble in addition to normal wear and tear. Moisture and dirt may have gotten inside the coil, plus the heat and vibration of your engine over time can contribute to them going bad.  Bad spark plugs or plug wires can also be a cause.  

While ignition coils can last 100,000 miles/160,000 km, depending on how you drive and in what conditions.  If you start noticing some of the signs and symptoms just described, it’s a good idea to schedule a visit to see us so a technician can diagnose what’s wrong. Driving too long with an engine misfiring can damage your catalytic converter, and that can be expensive to replace.

A technician will thoroughly check your ignition system and determine where the failure is.  If it’s only one coil that’s bad, it may be the only thing that will need replacing.  If your vehicle has a distributor, it may also need to be replaced.  Properly-working ignition coils will help your vehicle operate at its best and help prevent future engine damage.

"May the rockets' red, white, and blue glare fill your heart with patriotic pride this 4th of July!"  ~ DUKE

 

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Cayenne Breathing New Life into Your Engine (MAF sensor replacement)

cay

 

Ahhhh, take a deep breath in and smell all those wonderful summer smells.  Cayenne here and when I go on my daily walk, I actually stop and smell the roses amoung others things too.  Your vehicle also takes in all the smells and odors too.  So today we will take a deep breath and bark about out MAF sensor. 

If you’ve noticed your vehicle is hard to start, stalling, or has lost power, the culprit may be a part with an odd name: the MAF sensor.  You may have never even heard of a MAF sensor, but it’s important that it be working correctly, or you may be experiencing some fairly significant engine issues.

All vehicles bring in air and direct it through an air filter before it goes into your engine, where it mixes with fuel to provide power to get you going. There’s a tube-like device with a sensor inside it that measures how much of that mass of air is passing through. That’s why it’s called a mass air flow sensor, or MAF sensor.  If the MAF sensor isn’t working right, the engine’s computer can’t figure out the right amount of fuel to mix with it, and your engine may hesitate or stall.  Sometimes this will cause your Check Engine Light to come on, and any time it does that, make sure you have your vehicle checked by a professional, so you’ll know what’s going on.

When you take your vehicle into your service facility, a technician will thoroughly check the system to see just where the problems are.  If your air filter is dirty, your MAF sensor may get dirty too, which might be causing the problems.  You may find your fuel economy isn’t what it used to be either.

There are other things that can cause the same symptoms, too, such as a leak in a vacuum hose. It’s also possible that the electrical connector between the MAF sensor and the engine has broken. 

The technician can use electronic diagnostic equipment to help pinpoint the exact problem or problems, replace worn parts, and test drive your vehicle to make sure it’s working correctly.

It’s also a good idea to make sure your air filter is changed regularly. A dirty air filter can contribute to a MAF sensor failure. One of the big benefits of having your vehicle regularly maintained at one facility, is they know your vehicle. So, they keep track of which of your vehicle’s parts should be periodically replaced before problems develop. 

If you keep clean air heading into your engine, it can help your engine work efficiently, and with the power it was engineered to deliver. Isn’t that a breath of fresh air?

I leave you with this breath quote for the week,

Most adults breathe too often but do not breathe enough. ~Emily M. Bishop, "The Breath of Life," c.1892

Cayenne

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Categories:

Fuel Economy

Duke's Bite I Mean Byte Stuff (Your Vehicle's Computers)

duke

Hey Duke here!  Today we are going to bark about bites......wrong kinda bites, I mean bytes like in your computer and such.  Nobody has to tell you that computers are a part of so many things in our lives.  Smartphones, kitchen appliances, vacuum cleaners, televisions.  You name it—it has a computer in it.  And your vehicle is no exception.

The earliest cars relied on the technology of their time, and there was no such thing as a computer.  But now, it's not unusual for a vehicle to have as many as 150 computers in it.

They perform a variety of functions. An important one is diagnosing your vehicle's problems.  There are various sensors throughout modern vehicles that measure thousands of data points.  When something is not working correctly, they send a signal to another computer that stores that information. The data can be read by someone who has a special computer that plugs into a port in your car.  It displays certain codes that help technicians track down the culprit. 

But it's not just the diagnostics that are computerized.  Everything from your vehicle's fuel injection to anti-lock brakes is.  Convenience features such as power windows, rain-sensing windshield wipers, a wi-fi-hot spot, streaming video and navigation are all sophisticated computers.  Then there are the safety features; air bags, traction control, automatic emergency braking and a host of others are all dependent on computers.

It is important that those computers work correctly because they interface with many of the other computers on board.  To properly diagnose problems with those computers requires training and special equipment. Your service facility has invested considerable resources into both, and they are equipped to properly evaluate and repair and/or replace malfunctioning components. 

Some lament the days when backyard mechanics could pull out their tools and do their own repairs.  Those days are fast disappearing with the computerization of vehicles.  But look at the bright side.  Your vehicle does so much more, has so many more features and travels far more safely than those past generations drove.  And they're bound to get better and more sophisticated down the road.

I leave you with my dog quote for the week, yes bite (byte) related,

"If you pick up a starving dog and make him prosperous he will not bite you. This is the principal difference between a dog and man." - Mark Twain.

Duke

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

How Does Cayenne and Allied Auto Works Know What to Recommend?

cay

Hello Cayenne here and today I am going to bark to you about how I know what our wonderful auto repair shop, Allied Auto Works knows what to recommend to you when you bring in vehicle.  We just don't give you some generic recommendations for all cars.  We cater to your car's make, model and specific needs.  So let's jump into this and get barkin'!

When you drop your vehicle off at Allied Auto Works in Los Altos, they don't just poke around under your hood looking for stuff to do. Allied Auto Works professionals have lists and procedures they follow for different types of service. First of all, your Los Altos service center will note the mileage on your vehicle. They'll then check to see what inspections and services the vehicle manufacturer recommends for a vehicle of your make, model and mileage. If you are a regular customer, they will also check your vehicle's history.

If the vehicle manufacturer's recommendations go beyond the services you've ordered, they'll let you know. They'll also indicate whether those services are urgent or if you can wait a while to take care of them. The Allied Auto Works pros won't do work that you don't agree to.

They will, however, perform inspections while they're servicing your vehicle. They'll check belts, filters and fluids. They'll check your windshield wipers for wear. They'll let you know if there's an urgent problem that needs taken care of, and they'll give you a heads-up about problems that might be developing. If repairs or services are in order, you are given options based on driving needs and budget.

You can think of it like a trip to the dentist for a check-up. The dentist will check if you've had x-rays recently. If not, he'll get your permission to take new ones. Then the hygienist will clean your teeth and check your gums. At the end, the dentist comes in and inspects your teeth. You'll be told if you need any work done, about problems that are developing, and if anything is urgent. You'll be given different care options and recommendations on where to get work done that is beyond your dentist's usual purview. Then you'll be sent to the front desk for appointments and paperwork.

These procedures make sure your teeth are in good working order and that you are apprised of any problems. Then you can make a decision as to what work you want done and when. Allied Auto Works in Los Altos operates the same way. They want Los Altos drivers to be able to make informed decisions about their car care.

Preventive auto maintenance is a lot like dental check-ups. Small problems can quickly develop into big ones. A cavity becomes a root canal. A dirty filter becomes engine damage. Skipping check-ups for either your teeth or your vehicle can lead to repairs.

Allied Auto Works follows industry guidelines. A part is replaced only if it can no longer perform its function, no longer meets its design specifications or is missing – or if you ask for upgraded performance. Your Allied Auto Works service advisor will recommend a part be replaced if it is showing signs that it will soon fail.

Dentists often offer services that go beyond routine care, such as teeth whitening. Service centers also offer Los Altos drivers help with upgrades to a vehicle. They'll know what parts are needed and how to perform the work so that safety and performance aren't compromised. You can rely on the pros at Allied Auto Works for good auto advice.

The next time you're headed to the dentist's office or taking the hound into the vet, think about the vehicle you're riding in. Is it time for it to get a check-up, too?

Here is my quote for the week,

If you take care of the small things, the big things take care of themselves ~ Emily Dickenson

Cayenne

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Duke's Summer Wiper Blade Advice

duke

What a beautiful Summer day !  Hi Duke here and even in the Summer we need to see clearly out our windshield to admire these beautiful Summer days so I'm here to bark to you about your wiper blades even in the Summer months.......let's get barkin'!!!!!

 

 

If you're gonna drive around the Los Altos area or any where across the United States especially during the Summer, you've got to be able to see! So having a good set of windshield wipers is extremely important. We've all experienced the frustration and fear of not being able to see clearly during a storm or when our windshield is just dirty.  Summertime our windshield tends to get a lot of dirt and dust on it from the drier conditions, construction going on full swing in the summer and of course those drives to our favorite destinations. 

It seems like your wiper blades are always at their worst when you need them the most. But windshield wipers are like most other vehicle parts– they require regular attention in order to work their best.

You really ought to replace your wiper blades twice a year; in the spring and the fall. If it's going to be a particularly harsh winter in CA, you may even want to get special winter blades in the fall. Winter blades are designed to resist freezing.

Speaking of winter and freezing conditions, if your car has been sitting for a long time and the windshield becomes frozen, don't use your wipers to clear off snow and ice. That'll just tear up the blades and cause them to wear out more quickly. It may even damage the wiper motor.

Over time, wiper blades become hard and brittle, and then tear. They also lose their flexibility and just don't cover the windshield effectively.

Worn wiper blades aren't just a safety hazard; they can also scratch your windshield. That may require replacing the entire windshield, a big cost for such a little part.

Replace worn blades right away. Our professionals at Allied Auto Works can provide you with a quality replacement blade. They cost about the same as they would at the store, but installation is included at Allied Auto Works in Los Altos.

Of course you also need windshield washer fluid to help your blades do their work. Even though Allied Auto Works will top off the washer fluid with a full service oil change, it is a good idea to have some extra fluid at home, or in the car if you are on a long trip.

Always use windshield washer fluid. Plain water, even that fancy bottled water, may freeze in the fluid reservoir or on the windshield itself, making things worse. Besides, water won't do a good job of cleaning your windows.

And remember that some vehicles have two reservoirs: one for the windshield and one for the back window, which may be under the hood or somewhere in the back.

So follow these tips to keep your windshield clear and your eye on the road, and give us a call.

Enjoy your Summer view!

Duke   duke

 

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Caynenne's Nose Knows Gas Smell! (What Causes Gasoline Odors)

cay

A hound dog's nose is everything.  I can pickup on smells like you can't believe.  Hi Cayenne here and you guessed it, we are going to bark about a particular smell, GAS today.  If you've ever walked into your garage and noticed it smelled like gasoline, pay attention. Gasoline can be dangerous, both from the health problems fumes can cause and the fire danger gasoline presents. 

There are many things that can cause a vehicle to give off a gasoline odor.  One of the easiest to track down is the gas cap.  It could be missing or it doesn't seal well any more (they do wear out).  That can also cause the Check Engine light to light up, so those are clues to tell your service advisor when you take it in for diagnosis.

Another thing that can cause the Check Engine light to come on and produce a gasoline smell is the fuel filler neck. It's the part that goes from the place you put your fuel in to the gas tank. Over time, these can wear out and fail (they're made out of rubber or metal).  They can leak gasoline, too.

It's always a good idea to check the garage floor for any gasoline puddles.  Note the location of the puddle in relation to the vehicle. If it's near the back, that's possibly the fuel filler neck or the gas tank leaking.  In the middle of the vehicle? May be fuel lines.  Near the front? Could be fuel injectors (or carburetor if you have one) or fuel pump. 

There are other causes of gas odors, and you need an expert to figure out the source soon.  Gasoline leaks are nothing to play around with.  Gasoline is flammable, potentially explosive and its fumes can damage your lungs. A trained technician can pinpoint the cause and get your garage back to smelling like a normal garage again.

I leave you with this smell quote today,

"They told me my house smelled like dogs, and I asked them, do you know what a dog smells like?" It smells like gratitude, loyalty, nobility, affection, pure unconditional love. And in spite of all they've been through, they smell no resentment. So blessed that my house smells like dogs.”  ~ Patrick Swayze

Cayenne

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Duke's Automotive Tips from Allied Auto Works: Knowing When Your Timing Belt Should Be Replaced

duke

Duke here and today I have sirloin tips, no I mean automotive tips for you. My mind is always on steak though so excuse me on that little slip up.  Today's subject will be about when it is time to replace the timing belt.  So let's get barkin!

The timing belt in your engine controls the opening and closing of the intake and exhaust valves. Los Altos drivers need to replace it on a schedule to avoid failure.

Timing belts are very difficult to get to, requiring quite a bit of labor to access. Timing belt replacement is one of the more expensive maintenance services, but the cost at Allied Auto Works to correct an engine damaged by a broken timing belt is much, much more.

The timing belt has a tensioner to help maintain proper belt tension. The tensioner should be replaced along with the timing belt and any idler pulleys at the vehicle manufacturer’s specified service interval. Your Allied Auto Works service advisor can help you with the timing belt.

Give us a call.

I leave you with quote about giving advice for this week,

The only good thing to do with good advice is pass it on; it is never of any use to oneself. ~ Oscar Wilde

Duke

duke



Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Categories:

Timing Belt
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