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Los Altos Auto Repair

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Allied Auto Works(650) 968-7227

Monthly Archives: May 2017

Cayenne's Diagnosing Your Vehicle With Allied Auto Works

cayHi Cayenne here today and I know when I go to the vet for something that maybe bothering me, they do a series of tests so the vet can correctly diagnose what may be the problem.  Well, it is no different with your car when a problem happens, so today we will bark about diagnosing your vehicle.

When we Los Altos, Cupertino, Sunnyvale or Mountain View residents get a car repair bill, we really shouldn't be surprised to find “diagnostic fees” as one of the line items. When we get a computer fixed, there is usually a charge for the time it takes to diagnose the problem. When we go to a medical doctor, most of his fee is for his ability to diagnose what's wrong. It's no different with our vehicles.

Some diagnoses are fairly simple. Brake repairs at Allied Auto Works usually require only a visual inspection, for instance. But other problems are much more difficult to diagnose. An intermittent engine problem, for example, takes time and expertise to pinpoint.

Modern vehicles have multiple computers that monitor a variety of sensors throughout the vehicle. When one of those sensors has a reading that is higher or lower than the standard parameters, the computer turns on the Check Engine light. Technicians at a service center such as Allied Auto Works in Los Altos can scan the engine's computer for a trouble code. This code tells the technician which reading is too high or too low.

That's where some South Bay residents get confused. They think that this reading concludes the diagnosis, and they don't understand why the diagnostic fee is as much as it is when all the technician did was to scan the computer. But the truth is the trouble code is only the beginning of the diagnostic procedure.

Remember, the trouble code only tells which reading is out of parameter. It doesn't say what is causing the reading to be too high or too low. Your Allied Auto Works service technician still has to find the underlying problem. It's a lot like going to the doctor. He can take your temperature and discover that you have a fever, but that doesn't tell him what is causing your fever.

Automotive diagnostic technology can cut down the time it takes to figure out what's wrong with a vehicle that isn't running right. But it doesn't do away with the need for your friendly and knowledgeable Allied Auto Works service technician to make a proper diagnosis. Car care, like medical care, still requires the human touch.

cayWell like I said, it is like going to the vet or doctor for you humans, you want to make sure that your car is getting the proper car and Allied Auto Works can do that for you.  Til next week, this is Cayenne!

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Categories:

Diagnostics

Duke Advice "Smart Drivers Protect Against Overheating!"

dukeHey it's Duke and it is a beautiful day here is Los Altos and the week forecast is for warm weather, so today I thought we would bark about how to protect against overheating in our vehicles.  So let's get barkin'!

 

Engines get hot when they run. This heat can build up and damage vital engine parts, so engines need a cooling system to keep them running. Cooling system failure is the most common mechanical failure in vehicles. This is unfortunate, because these failures are usually easy for Los Altos drivers to prevent.

The radiator is the best-known and most recognizable part of the cooling system. Hoses filled with coolant (also known as antifreeze) connect the radiator to the engine. The coolant draws heat from the engine and then flows to the radiator. Air passing through cooling fans on the radiator cools the coolant. The coolant then cycles back into the engine to start the process over again.

The most critical component of the cooling system, however, is the coolant itself. A mixture of water and coolant/antifreeze helps keep it both from freezing and from boiling away. Either can result in serious engine damage.

Different engines require different types of coolant/antifreeze. The owner's manual will list what kind a vehicle requires. Using the wrong type or mixing different types of coolant/antifreeze may void the warranty on the cooling system and may damage it as well.

Insufficient coolant can lead to engine failure. Coolant levels need to be checked regularly and topped off as necessary. If coolant levels drop quickly or consistently, the cooling system should be inspected for leaks. Coolant/antifreeze contains additives that protect the radiator and other coolant components from rust, scale and corrosion. Over time, these additives are depleted, so it is necessary for Los Altos drivers to replace coolant at specified intervals. Changing coolant should be part of routine preventive maintenance for any vehicle.

This service is often ignored, though, since old coolant still cools the engine. Vehicle owners don't realize there is a problem until the system fails. They are left with major repairs and possibly a damaged engine, which could have been prevented with a cooling system service at Allied Auto Works in Los Altos.

If your vehicle sends a warning message to check its coolant or if the temperature gauge is reading in the red or hot zone, then the cooling system needs serviced. This service is critical and should not be put off since the potential for damage is high.

In an emergency situation, water or antifreeze can be added to your vehicle so that it can be driven to a service center for proper car care. For this reason, your owner's manual contains instructions for how to top off insufficient coolant – allow 45 minutes for the engine to cool before attempting to add coolant or water. However, the fluid should be added to the coolant overflow bottle, not to the radiator itself. Removing the radiator pressure cap can result in severe burns.

Topping off in an emergency, however, does not fix the problem. The vehicle should immediately be taken to Allied Auto Works in Los Altos where they can inspect the cooling system, repair any leaks and clean it if necessary. They can identify what caused the emergency situation in first place and ensure it doesn't happen again.

Regular maintenance of a vehicle's cooling system is just good auto advice for Los Altos drivers. Cooling system service is relatively inexpensive and doesn't take long at Allied Auto Works. Lack of it, however, can put a vehicle in the scrap heap.
 
Talk to our service advisors Matt and Travis at Allied Auto Works for more information. 

Well after talking about all the heat, I'm ready to take swim around a nice lake doing the doggie paddle,

Duke duke

 

 

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Categories:

Cooling System

Cayenne Busts Automotive Myths in Los Altos, CA

cayWell hello, yes it is Cayenne and today we will bust some automotive myths that have been barkin' around and get to the real story so................let's get barkin!

 

Myths passed around our Los Altos, CA community start with a grain of evidence and are then built up with a lot of imagination and very elastic logic. And the internet is a breeding ground for automotive myths. Some bloggers recall the vehicles of yesteryear and declare their modern decedents to be virtually maintenance free and that anyone who says otherwise is out to rip you off.

To get the truth about auto myths you hear around the Los Altos area, come over to Allied Auto Works.


Let's examine a couple of the more popular rants and look at the truth behind them.

The first one is that the chassis no longer needs lubrication for suspension, steering and the driveline. They declare that anyone who has charged you for lubrication is a charlatan.

The truth on which this myth is based is that many new vehicles come from the factory with sealed joints and cannot be greased. However, there are still some grease points on many cars around Los Altos. A grease fitting may have been installed in conjunction with a repair. And most trucks and truck-based SUVs driving in Los Altos still require chassis lubrication. This is because they are more heavy duty and proper greasing is still required to keep them going.

Another common rant you'll hear around Los Altos is that modern vehicles don't need tune-ups. That depends on your definition of a 'tune-up', which has changed as technology has progressed. Before engine control computers, electronic ignition and fuel injection, a tune up meant replacing mechanical parts that wore out. Service technicians at Allied Auto Works would manually adjust fuel and air mix and timing. When these adjustments were off, spark plugs would foul and need to be replaced.

This definition just doesn't apply to modern vehicles. Service centers like Allied Auto Works generally consider a tune-up to be the major service visit, recommended by your manufacturer, every 30,000 miles (50,000 kilometers) or so.

Of course you can't lubricate a sealed joint. Of course you can't adjust a carburetor if your car doesn't have one. You probably don't need to change spark plugs every year if your manufacturer says they can go 30,000 miles (50,000 kilometers). What are these bloggers getting so worked up about?

The danger with these modern-day myths is they prevent people in our local Los Altos community from taking care of the routine preventive auto maintenance that manufactures recommend. Check out this partial list of things you still need to do to take care of your car. How many of them are really any different today than they were 20 or 30 years ago?

Oil change, cooling system service, transmission service, tire balancing, tire rotation, wheel alignment, suspension service, power steering service, proper tire inflation, brake service, differential service, battery maintenance, engine air filer, PCV valve, breather element, fuel filter, belts, hoses, timing belt, windshield wipers . . .

You get the picture. Your vehicle is still a machine that needs to be maintained. And, hey, your service advisors, Matt and Travis at Allied Auto Works have always adapted to keep pace with automotive technology. Next time you come across an angry voice about your car care, talk to your Los Altos service advisor at Allied Auto Works, or do some research of your own.

Now that we got the cleared up, I going back to my snooze .

Cayenne cay

 

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Categories:

Maintenance

Duke and Special Guest, Prince On Keeping Your Car Young in the South Bay

duke and princeHi this is Duke and today I have a special guest, my Weimaraner friend, Prince and he is here with me today barkin 'about how to keep your car young.  So as we say, let's get barkin'!



As South Bay consumers, we live in a disposable society. It's amazing all the stuff we throw away.

New stuff comes out so fast in CA, and much of it is fairly cheap, so we just toss the old and move on. It seems like when we were kids our parents were real sticklers about taking care of our stuff - especially parents who grew up in the Depression. You know, hang up your clothes, polish your shoes, put away your toys. If something got lost or ruined by neglect, tough; we had to do without. 

We couldn't afford new cars very often, so we tried to make them last as long as we could. It's a good thing that cars are more reliable these days. They just don't break down as often. And the good news for us South Bay penny pinchers is that a modern car can easily go 200,000 miles (320,000 km) with proper care. The engineering's there and so is the manufacturing quality. The missing ingredient is us making sure we follow the vehicle manufacturer's maintenance schedules.

Is it really that bad for Los Altos motorists to get off schedule? Well, it all adds up. Every time you go a little longer than the recommended interval  between oil changes, you've created an opportunity for  sludge to form and clog passages. Then some parts don't get oiled and they start to wear out faster. 

Skip a cooling system service, and the corrosion inhibitors become depleted; the radiator starts being damaged, one step closer to a failure. The same thing is true for transmission service, power brakes, fuel system cleaning – really everything on your schedule.

It's also even more important for older vehicles in the Los Altos, Cupertino, and Sunnyvale area. Those engines and other systems have had more time to get dirty, so they're working harder anyway. But it's never too late for South Bay drivers to get back on track with maintenance and to hold off further damage.

It's just another example of our parents knowing what's best. (Surprising how often that happens.) And it really does start with the oil change, just like Dad said. When you get a full service oil change they top off all your fluids and check for other items that are on your maintenance schedule. That's like your safety net; go in for oil changes on time, and let the pros at Allied Auto Works in Los Altos help you keep track of the rest.

Of course, it is inevitable for vehicles that some things are going to wear out along the way, like alternators, water pumps and such; they don't last forever. But that stuff is cheaper than a new car payment. And taking care of problems early means they have less time to cause other problems. It's like having high cholesterol; you don't want to wait for a heart attack before you address it.

Well Prince talking about all this maintenance and staying young, I think I need to schedule my yearly vet appointment.  It was great having you here today and Cayenne and I look forward to another visit as I sure our clients do to. 

Well everyone, have a wonderful weekend

Duke and Prince   duke and prince

 

 

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com


 

Categories:

Maintenance

Duke Keeps Your Tires Well Rounded: Tire Rotation and Wheel Balancing at Allied Auto Works

dukeWell hello there, it is your friendly dog blogger, Duke and today we are going round and round with tires so let's get these wheels in motion!

 

Taking care of our tires is part of vehicle care for Los Altos drivers. We know they have to be replaced when they wear out, but tires also require some preventive maintenance. This maintenance will improve and extend the life of the tires, so it's well worth the effort and expense for Los Altos drivers to get it done. Tire maintenance includes keeping tires properly inflated, rotating tires and balancing wheels.

The recommended tire pressure for a vehicle's tires is printed on a sticker on the inside of the driver's side doorjamb. A lot of engineering goes into calculating the correct pressure, so it's an important number for Los Altos vehicle owners to know. Not following this recommendation can throw off the suspension system and can lead to tire damage. Underinflated tires wear out more quickly than properly inflated tires. Vehicles also get better traction and handling on properly inflated tires. Check your tire pressure at least once a week and add air if necessary.

Don't be tempted to add a bit of extra air to your tires when you fill them. Overinflated tires will cause the center tread to wear unevenly because of improper contact with the road. It will also affect the handling performance of your vehicle.

Rotating tires allows all four tires on a vehicle to wear evenly. Front tires get more wear than rear tires because they do most of the work on turns. Tire rotation allows all of the tires to spend time on the front of the car so they all experience the extra wear.

For most vehicles, tire rotation is simply a matter of moving the front tires to the rear and vice versa. Some vehicles, however, recommend a cross-rotational pattern. Other vehicles use asymmetrical tires, which means the right tires have to stay on the right side of the vehicle and the left tires on the left. Some vehicles use differently sized wheels on the front and back of the car and should not have their tires rotated.

What kind of rotation do you need? Check your owner's manual or talk to Matt or Travis, your service advisor at Allied Auto Works. Your owner's manual will have information about how to rotate your vehicle's tires as well as letting you know how often you should get it done. For most vehicles, that's usually every 5,000 miles or 8,000 kilometers Your friendly and knowledgeable Allied Auto Works professionals can also offer auto advice about tire rotation. A quick tire inspection can also indicate whether or not your tires are due to be rotated.

When it comes to tire maintenance for Los Altos drivers, wheel balancing is usually what we know least about. Balancing a wheel is necessary to keep it in constant contact with the road. If a tire is not balanced properly, it actually hops along the roadway. You can feel this hopping as a vibration in your steering wheel if the unbalanced tire is a front tire. You'll feel the vibration through your seat if a rear tire is unbalance. Properly balancing your tires is important and will extend their life span, improve handling and improve the safety of your vehicle. When you replace your tires, the new tires need to be balanced.

Never use different sized tires on the same axle of a vehicle. In other words, your front tires need to be the same size and your rear tires need to be the same size. Mixing sizes can lead to some serious handling problems for Los Altos drivers.

If you have an all-wheel drive or four-wheel drive vehicle, all four tires need to be the same size. If your tires are wearing out, you can sometimes make a new tire purchase fit within your budget by only buying two tires at a time. When you do this, the new tires should be installed on the rear of the vehicle. Rear tires are more in need of the traction than your front tires to avoid spinning out on slippery surfaces. If you drive a vehicle around Los Altos, you need tires, so you need to know how to care for them. The safety of your vehicle can depend on the condition of your tires.

Well I dizzy going around in circles so till next time this The Duke!     duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Categories:

Tires and Wheels
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