Los Altos Auto Repair

A dog's nose can find anything; I mean, look at my schnoz. I could find anything with this.....lol.  Hi Cayenne here and today we are going to do some detective work for automotive diagnosing.  So let's get barkin and get out our magnifying glass to do some sleuthing.

There's a reason we use the word “diagnose” when we talk about fixing cars in Los Altos. Figuring out what's wrong with your vehicle has a lot of similarities to figuring out what's wrong with someone who is ill. Vehicles are a mass of complex systems that can produce a variety of symptoms when something goes wrong. As with human diagnoses, a single symptom may indicate a number of problems, and determining the exact cause requires training and experience.

Sometimes the diagnosis of your vehicle's trouble comes down to trial and error. This can be frustrating for Los Altos drivers because time and money are on the line. You may feel you should only be paying for repair work. Of course, you only want to pay for the right repair – and a proper diagnosis is part of getting it right. Like at the doctor's office — some of what you pay for is the doctor's time and effort to figure out what's wrong with you, not for the actual cure.

The good news is that Los Altos drivers can do a lot to help their friendly and knowledgeable service advisors at Allied Auto Works figure out what's wrong with their vehicle. Again, the medical office is a good analogy. The more information you can give your doctor about where it hurts, when it hurts and how it hurts, the more quickly he will be able to help you. In the same way, the more you can tell your Allied Auto Works service technician about when the problem occurs, what is sounds like, how often it occurs, where it occurs, etc., the more efficiently he will be able to get you back on the road.

Good preventive maintenance goes a long way toward keeping your car out of a Los Altos repair shop, but if you need to take it there, good communication will get you back on the road quickly.

I leave you with this thought on being a detective,

"When you have eliminated the impossible, whatever remains, however improbable, must be the truth." ~ Sherlock Holmes

Cayenne

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
alliedautoworks.com

Hello Los Altos - let's talk differentials. Brandy here and if you have a rear-wheel drive vehicle, your differential is on the back axle. With front-wheel drive cars, the differential is up front. All-wheel drive and 4-wheel drive vehicles have three differentials - front, rear and in the middle. So you see, you've got a differential (or two or three) and it needs service now and then.  Let's get barkin'!!!

What does your vehicle's differential do? Well, it compensates for the speed difference between your outer and inner wheels during a turn. Using the dimensions of a typical car, let's compare the distance the wheels travel from the start of a turn to its completion.

The inside wheel travels about 12.6 feet/3.8 meters. How much farther does the outside wheel travel? About 18.8 feet/5.7 meters – over 6 feet/1.9 meters more. This means the outer tire has to rotate 9 times in the same amount of time that the inner tire rotates only 6 times, so the outer tire has to spin faster to keep up. The differential makes this possible.

The gears in the differential are cooled and lubricated by differential fluid. It's this fluid that needs to be serviced. Small bits of the gears break off and are suspended in the differential fluid. The dirtier the fluid, the faster the gears wear.

So your Allied Auto Works technician drains the old fluid out and replaces it with fresh fluid. Some differentials also require a special additive to be added at this time.

So, when should you have your vehicle's differential serviced? Intervals vary from vehicle to vehicle – and may be as short as 15,000 miles/24,000 km – so check your vehicle owner's manual or ask us at Allied Auto Works. If you frequently drive with heavy loads, tow a trailer or drive in hot CA conditions, you may need to change differential fluid more often. Servicing your differential on schedule at Allied Auto Works can save a pricey replacement down the road.

Now that Summer is officially here, I leave you with this quote,

"If you're not barefoot, then you're overdressed." ~ unknown

Brandy

Give us a call.

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
alliedautoworks.com

Duke here and what a beautiful day it is!  So you've bought a used vehicle in the Los Altos area. Do you know what you're getting? It is hard to know what you're getting because people in the Los Altos area sell vehicles for different reasons. Think about why you've sold vehicles. Did you just want something new or were there problems that you wanted to run away from? Maybe it was a little of both.  So today I will bark to you about "Did you buy a used car, NOW WHAT????"  Let's unveil the possibilities.

Used vehicles in CA with 25,000 to 35,000 miles/40,000 to 55,000 km on them are often lease returns, corporate program cars or rental fleet vehicles. Most Los Altos buyers feel pretty confident about these because they're newer and may still be under warranty. But how well have they been maintained?

Los Altos drivers who are planning to own a vehicle for a long time will keep up on auto maintenance so that they can avoid repairs down the road. But, if you know you're only going to have the vehicle for two or three years, you may not be so committed to maintenance. It would be easy to think that skipping an oil change here and there wouldn't ruin a brand new engine. Then it'll be someone else's problem when it comes time to pay for the damage.

It is very tempting for Los Altos drivers to skip the 30,000 mile/50,000 km service if they know they'll be turning in their leased vehicle in a couple of months.

If the vehicle didn't come with maintenance records, Los Altos used vehicle buyers need to assume the worst. Most likely the coolant system and transmission have never been serviced. The cabin air filter has probably not been changed and a fuel system cleaning at Allied Auto Works may be in order.

You'll want Allied Auto Works to check the A/C, battery, engine air filter, serpentine belt and hoses. A used vehicle inspection at Allied Auto Works is well worth the cost.

And if your “new” used vehicle has been driven an even longer distance, an inspection is even more important. Check your owner's manual or talk with your service advisor at Allied Auto Works about what should have been done. Please don't forget the timing belt; that can be very expensive if it fails.

Allied Auto Works will help you with a plan to take care of services and get the rest caught up. If your budget won't allow you to take care of everything right away, we can help you prioritize your needs and get it taken care of over the next several months. And remember to keep your maintenance records. They'll help you get top dollar on the CA used vehicle market when it's time for you to sell.

I leave you with funny used car joke,

A guy looking in the classified for a used car...

DUKE

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
alliedautoworks.com

Hey, it's Cayenne, and today we are going to have an idle bark talk about rough engine idling.  I don't know about you, but when I go for a drive, and start to slow down at a stoplight, the vehicle's idle should be smooth as silk.  But what happens when the engine is missing or idling roughly? That's your engine's way of telling you, "Hey, I've got something wrong with me, and if you don't get someone to find out what it is, I may not start the next time you turn the key."  That's not good, so let's get barkin' and stop staying idle on this subject!

You can help your service facility by describing the problem in detail.  Here's a list of things to make a note of:

• When is the problem happening, when the engine is cold or when it's been running for a while?
• Does the rough idling occur when I'm accelerating or when I'm going at a steady speed?
• Does it happen at high speeds?  Does it happen at low speeds? Does it happen at both?

Make sure you describe the problem in as much detail as possible, as it will help a technician diagnose it.

One of the first things they'll check is how the spark plugs are firing.  Modern iridium plugs are supposed to last a long, long time.  But they CAN eventually wear out.  Inspecting the firing end can help the technician identify the root cause of the problem.  Corroded or worn-out spark plug wires can also contribute to an idling irregularity. 

There are other potential problem spots, too.  The technician may check the ignition coil, timing, piston rings, valves, and cylinder walls. 

If the air-to-fuel mixture isn't correct, it may affect how smoothly your vehicle runs.  Your service facility is equipped with diagnostic tools that help pinpoint the problem.  Once that idle is smoothed out to the way it used to be, you'll be the smoothest operator on the road.

I leave you with this smooth quote,

"Slow is smooth, and smooth is fast" — Navy SEALs Mantra

Cayenne

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
alliedautoworks.com