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Monthly Archives: July 2013

Stay Headed In The Right Direction, Los Altos



Power steering is standard on nearly every car and truck in Los Altos, CA these days. Now there are some exotic, new types of power steering systems, but for the most part, the general setup is a pump that’s driven by a belt powered by the engine.

Contact the automotive professionals at Allied Auto Works in Los Altos for questions about your power steering.

The pump generates power that assists you as you steer your sedan around Los Altos, CA. Power steering systems use hoses to move pressurized fluid back and forth. These hoses can develop leaks so it’s a good idea to have your Los Altos service specialist inspect them at every oil change.

A check of the power steering fluid level is on the list for every full service oil change at Allied Auto Works because low fluid can damage the power steering pump. And the fluid needs to be compatible with the hoses and seals, so you need to use the correct type –just ask your service specialist at Allied Auto Works.

In addition to providing boost, the fluid cleans, cools and lubricates the power steering system. Over time, the lubricants and detergents diminish so Los Altos car owners need to replace their old fluid with clean, fresh fluid periodically.

Excess moisture can collect in the power steering fluid as well. That can lead to rust and corrosion as well as reduce the effectiveness of the fluid. Many auto manufacturers outline power steering service intervals in the owner’s manual. Unfortunately, this important service is sometimes left off the maintenance schedule. If you're not sure, every two years is a good rule of thumb.

At Allied Auto Works, we use a detergent to clean the system, flush out the old fluid and replace it with new fluid.

Now, if you are experiencing high steering effort, erratic power assist, loud whining coming from the pump you may have a power steering problem. Another sign is that you have to frequently top off the fluid.

Holding the steering wheel to the far right or left for more than a few seconds at a time can wear your pump out real fast. AutoNetTV wants you to be sure to service your power steering system regularly to keep you headed in the right direction.

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227

Categories:

Steering

Smooth Shifting in Los Altos CA: Transmission Service



So you have some exciting plans for the CA weekend. You’re going to take some of your Los Altos, CA friends out on the boat for some water skiing. Of course, you’ve gotten the boat all ready. And you haven’t forgotten about your tow vehicle. You’ve gassed it up and even vacuumed it out. However, there is something even more important than the cleanliness of the interior: you want to make sure that your sedan maintenance is up to date.

Think about it – heavy freeway traffic on the way out of Los Altos. There’s hilly terrain as you get to the lake. Some dirt roads – and it's going to be pretty hot in Los Altos this weekend. And all the time you’ll be towing around several thousand extra pounds. That all adds up a lot of severe strain on your engine, brakes and transmission.

Let’s just consider the transmission. It’s going to be working overtime, spending more time in lower gears. The internal transmission temperature is going to be much higher than normal. A fun little blast to the local CA lake for you is really severe duty for your transmission.

It’s critical to have enough transmission fluid. If it runs low, the transmission will run hotter and won’t have the protection it needs to cope with the added stress of towing. Transmission fluid breaks down and gets dirty over time. Whether you have an automatic or manual transmission, it's critical for Los Altos auto owners to have it serviced by automotive professionals like the team at Allied Auto Works  to make sure it runs efficiently.

An automatic transmission contains a maze of passages through which the fluid must pass to keep it shifting smoothly. If you neglect regularly scheduled transmission service, the passages can get clogged up and you start to have problems.

Los Altos auto owners who neglect their transmission for too long will eventually experience transmission failure. You really don’t want to pay for a major transmission repair.

This reminds us of how much of our driving around Los Altos, CA is under severe conditions. Towing or hauling a big load is obvious, but there are lots of other things that constitute severe driving conditions. Things like short trips, driving in very hot or very cold weather. Dusty roads and city driving around Los Altos, CA add to the strain. Basically, any driving that’s not at highway speeds or under ideal conditions.

While you have your vehicle in, ask for a trip inspection. Your service advisor at Allied Auto Works will check your belts and hoses and let you know if your brakes are in good shape.

Now, don’t forget the sunscreen.

Categories:

Transmission

Transmission Service



Let's talk about transmission service. It can be easy to forget about getting your transmission serviced because it doesn't need it very often. It's easy to remember to change the engine oil - you know, every 3,000 miles or 5,000 kilometers. But proper transmission servicing keeps your car running smoothly and helps you avoid costly repairs down the road.

The transmission undergoes a lot of stress. The grit you see in used transmission fluid is actually bits of metal that wear off the gears in the transmission. In addition to that, the transmission operates at very high temperatures. Usually it's 100 to 150 degrees higher than engine temperatures. Those high temperatures eventually cause the transmission fluid to start to break down and loose efficiency.

As the fluid gets older, it gets gritty and doesn't lubricate and cool the transmission as well - leading to even more wear. The fluid can actually get sludgy and plug up the maze of fluid passages inside the transmission. At best, your transmission won't operate smoothly. At worse, it could lead to costly damage.

When your transmission is running properly, it transfers more power from your engine to the drive wheels, and improves fuel economy. That's why manufacturers recommend changing your transmission fluid at regular intervals. Your owner's manual has a schedule for transmission service and, of course, your service center can tell you what the manufacturer recommends.

Hot and dusty conditions; towing, hauling, stop and go conditions and jack rabbit starts all increase the load on the transmission and its internal temperature. That means you need to change the fluid more often. A good rule of thumb is every 35,000 miles, 55,000 kilometers or two years. If your manufacturer suggests more frequent intervals or if you're driving under severe service conditions, you will need to change it more often.

Most service centers have the ability to perform a transmission service while you wait and the cost is quite reasonable. It's downright cheap when you think about how much a major transmission repair can cost! Your service technician will know the right type of transmission fluid to use. If it's getting to be time to have your transmission serviced, do your car a favor and have it done. If not this time, then on your next service stop.

Categories:

Transmission

Los Altos Customer Detective Work



One might say the most challenging part of being an automotive service technician at Allied Auto Works in Los Altos CA is diagnosing a problem before it can be fixed.

Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not something obvious, it's easy for the customer to focus on the fixing and not the diagnosing.

Let us introduce you to something we'll call Customer Detective Work – that is helping your Los Altos CA technician find clues to what's wrong.

We start with the detective basics: What, Where and When. Play along with me. You come in to Allied Auto Works and your car is making a funny sound.

  • Q: Where's the sound?
  • A: Around the right front wheel.

  • Q: What kind of sound?
  • A: Kind of a clunk, clunk sound.

  • Q: When do you hear the sound?
  • A: When I turn and accelerate.

  • Q: Right and left? Forwards and back?…

Do you see where we're going? You're gathering additional information to help your Los Altos CA technician know where to start. Based on your car and the tech's experience, he'll know where to look and can start with the obvious suspects.

You can see how that would be more helpful than dropping the car off with a note that says "making a funny noise".

When you think you need to bring a vehicle in, make some notes about the problem. Rather than just saying "it's leaking", tell the tech the color of the fluid, and approximately where under the car you see the puddle.

Things like 'the car is stalling or sputtering' are often very hard to diagnose because they're intermittent. They may not happen every time you drive and usually aren't happening when you actually bring the car in. So, it is a big help for you to describe what's happening in as much detail as possible.

Your Los Altos CA technician at Allied Auto Works will need to be able to duplicate the problem if possible so he needs to know details, like 'it stalls after it's been driven for about 20 minutes and I go over 50 miles an hour'.

If the tech can experience the problem personally, he's better able to make a diagnosis and repair. And, then test to see if the repair solved the problem.

Keys to Long Lasting Vehicle



New cars cost so much these days. Add financing and insurance and, well a new vehicle may not seem so attractive. A lot of Los Altos, CA people are hoping to make their cars last a lot longer.

The good news is that with the current state of automotive engineering and manufacture, there’s no reason a modern vehicle can’t be made to last for a 150,000 miles or more.

There is an old saying that says, 'a stitch in time saves nine' and that is really true when it comes to taking care of your car. A great example is coolant service.

Over time, coolant becomes corrosive and actually starts to damage your radiator and other parts. That’s why you need to have your cooling system serviced on a regular schedule.

The same is true for your power steering system, brake fluid, air conditioning system, differential and transmission. And your oil changes should be done right on schedule to avoid the build up of harmful oil sludge.

Don't let your brake pads go too long before they are worn to the point that they cause damage to rotors. Preventive maintenance is a great way to keep your operating costs down.

Replacing belts and hoses is much cheaper than repairing the damage that can be caused by failure.

Now this is a lot to remember. Allied Auto Works can keep on top of this stuff. We can tell you what your manufacturer recommends and help you with a plan to take care of it.

Bottom line – take care of this stuff on schedule and you will reduce operating costs, prevent costly damage and maintain your warranty coverage. Call Allied Auto Works today for an appointment; you can reach us at 650.968.7227.

Take good care of your car, and it’ll take good care of you.

Allied Auto Works
Give us a call today at 650.968.7227.
Or stop by at 2073 Grant Road, Los Altos, CA 94024

Categories:

Maintenance
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