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Los Altos Auto Repair

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Allied Auto Works(650) 968-7227

Monthly Archives: January 2019

How Does Duke Know What to Recommend At Allied Auto Works?

dukeHi Duke here and I am always asked, "How do I know what to recommend for your vehicle at Allied Auto Works?"  Well today I will bark to you about what we do here at Allied Auto Works so we know how to help you and your vehicle in the best way.......so let's get barkin' now!

When you drop your vehicle off at Allied Auto Works in Los Altos, they don't just poke around under your hood looking for stuff to do. Allied Auto Works professionals have lists and procedures they follow for different types of service. First of all, your Los Altos service center will note the mileage on your vehicle. They'll then check to see what inspections and services the vehicle manufacturer recommends for a vehicle of your make, model and mileage. If you are a regular customer, they will also check your vehicle's history.

If the vehicle manufacturer's recommendations go beyond the services you've ordered, they'll let you know. They'll also indicate whether those services are urgent or if you can wait a while to take care of them. The Allied Auto Works pros won't do work that you don't agree to.

They will, however, perform inspections while they're servicing your vehicle. They'll check belts, filters and fluids. They'll check your windshield wipers for wear. They'll let you know if there's an urgent problem that needs taken care of, and they'll give you a heads-up about problems that might be developing. If repairs or services are in order, you are given options based on driving needs and budget.

You can think of it like a trip to the dentist for a check-up. The dentist will check if you've had x-rays recently. If not, he'll get your permission to take new ones. Then the hygienist will clean your teeth and check your gums. At the end, the dentist comes in and inspects your teeth. You'll be told if you need any work done, about problems that are developing, and if anything is urgent. You'll be given different care options and recommendations on where to get work done that is beyond your dentist's usual purview. Then you'll be sent to the front desk for appointments and paperwork.

These procedures make sure your teeth are in good working order and that you are apprised of any problems. Then you can make a decision as to what work you want done and when. Allied Auto Works in Los Altos operates the same way. They want Los Altos drivers to be able to make informed decisions about their car care.

Preventive auto maintenance is a lot like dental check-ups. Small problems can quickly develop into big ones. A cavity becomes a root canal. A dirty filter becomes engine damage. Skipping check-ups for either your teeth or your vehicle can lead to repairs.

Allied Auto Works follows industry guidelines. A part is replaced only if it can no longer perform its function, no longer meets its design specifications or is missing – or if you ask for upgraded performance. Your Allied Auto Works service advisor will recommend a part be replaced if it is showing signs that it will soon fail.

Dentists often offer services that go beyond routine care, such as teeth whitening.  Hmmm...I need to check my teeth.   Service centers also offer Los Altos drivers help with upgrades to a vehicle. They'll know what parts are needed and how to perform the work so that safety and performance aren't compromised. You can rely on the pros at Allied Auto Works for good auto advice.

The next time you're headed to the dentist's office  or the vet for your favorite canine, think about the vehicle you're riding in.   Is it time for it to get a check-up, too?

Duke   duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Cayenne Has Maintenance on Her Mind

cayCayenne here and I've had a lot on my mind lately.  MAINTENANCE that is!  So today I am going to remind you how important MAINTENANCE is so let's get barkin'.

Ask any Los Altos man or woman if they've taken their vehicle in for preventive maintenance lately, and the answer may well be “no.” Surveys indicate that over 80% of vehicles on the road today are in need of some kind of repair or maintenance. Now, ask that same person why he hasn't taken his car in for care. The answer will probably be that he forgot or that he just didn't think about it. Most Los Altos residents seem to have a hard time remembering about scheduled maintenance for their vehicles.

Funny, because most of us in Los Altos have no trouble remembering to wash our clothes, mow our lawns or brush our teeth. It isn't that we can't remember to take our vehicles for service; it's a matter of making it a priority.

When it comes to our vehicles, Los Altos drivers like myself, need to be a little more maintenance-minded. The fact is, we can choose to do it, or we might find ourselves being compelled to do it.

For example, when we consistently forget to brush our teeth, a major consequence usually follows. The pain of that experience usually compels us to be more mindful of our teeth and take better care of them.

The same goes for our vehicles. If we ignore them long enough, a painful experience is sure to follow—painful for our pocketbooks, that is. People in Los Altos who have gone through that experience are usually more conscientious about proper car care.

So, if you're not a fan of the school of hard knocks, at least when it comes to vehicle maintenance, remind yourself to look after your car. Pay attention to the little oil change tag on your windshield. When it's time take your car in, do it. But don't just change the oil. Get a full-service oil change at Allied Auto Works. Your technician will then check all of your fluids. He can advise you if any of them need to be changed or if any of them are low.

Low fluid levels can indicate leaks or a worn hose or seal, so they can check those for you as well. Other signs of wear are also immediately evident when you get a full-service oil change, such as a cracked serpentine belt or corroded battery cable. Your Allied Auto Works technician will also check the vehicle manufacturer's service recommendations for your vehicle and advise you of any other routine service that is coming due.

It's like a one-stop shop for auto advice that will keep you on top of your vehicle's maintenance.

If there is more to be done than the budget allows, you can get a picture of what needs to be done.  Then, create a plan with your Allied Auto Works service advisor and budget for it during the coming months. It's a whole lot less painful than unexpected car repairs.

Vehicles are more reliable than they ever have been. They can take a lot of abuse and neglect. But they're also expensive and complicated machines. Los Altos drivers can't expect them to run forever without proper fluids and filters. Preventive maintenance at Allied Auto Works in Los Altos will improve the reliability and life expectancy of your vehicle, as well as ensuring your safety on the road in CA.

cayWell that takes a load off my mine and  I hope you schedule your preventive MAINTENANCE  today!

Cayenne

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Categories:

Maintenance

Duke Asks California: What Is the Risk of High Oil Change Intervals?

dukeDuke here and have you heard the story that California residents don't need to change their oil as often as they used to?  Well, it's true but it's not the whole story.  So let's get barkin'  on this!


Owing to improved engine technology and higher oil quality, most newer vehicles can go longer between oil changes than their older counterparts.

So what is a good time interval for oil changes? How do CA residents know when to change it? And why do we change it in the first place?

Oil lubricates a vehicle's engine, which protects it from friction damage. Over time the oil can collect dirt and contaminants that inhibit its performance. But dirty oil isn't the only problem for CA residents. What you really want to avoid is called oil sludge.

Oil sludge is caused by moisture in the oil and by hot spots in your engine that burn off oil. This sludge is a gooey gel that can clog engine passageways, which can block lubricants from reaching vital engine parts. The result can be engine wear or even engine failure.

Sludge forms rapidly in an engine that is driven under what are termed “severe conditions.” A vehicle's owner's manual includes recommendations for oil change intervals under both normal and severe conditions. Severe conditions include towing a trailer, driving in polluted or dusty conditions, hauling heavy loads or using a car top carrier. Also, extremes in climate such as very hot or very cold temperatures constitute severe conditions for vehicles.

Some people may be tempted to overlook the severe conditions preventive maintenance schedule in their 's owner's manual because of the word “severe.” But consider this: the most common form of severe conditions is stop-and-go driving, rush hour commuting or only driving your vehicle on short trips around the area.

When a vehicle only makes trips under four miles/six kilometers, or under 10 miles/16 kilometers in freezing conditions, the engine doesn't get warm enough for condensation in the oil to evaporate. The result? You get oil sludge build-up. If your driving patterns are the same as any of the conditions that count as severe, you should be changing your oil more frequently under the severe conditions schedule. 

The team at Allied Auto Works in Los Altos can help you understand what type of oil to use in your vehicle and how it can affect your oil change schedule. Some vehicles are filled with synthetic or synthetic-blend oil at the factory. The owner's manual will recommend that this oil continue to be used in the vehicle, and oil change intervals will be based on this type of oil.

Also, if your vehicle uses conventional oil, but you have some of those severe driving habits we talked about, you can switch to a premium-grade oil to give your vehicle extra protection. The answer to why we change our oil is fairly simple: to protect our engines and make our vehicles last longer and run better. But the answer to how often to change our oil is more complex: it depends on our vehicle, our driving habits, where we live and what kind of oil we use.

When it comes to oil changes, a little information can go a long way to helping people save money and extend the life of their vehicles. Stay safe, and stay on the road.

Duke   duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227

Categories:

Fluids

Cayenne Wants You To Service High Mileage Vehicles at Allied Auto Works

cayHi Cayenne here and with all the spending we do at the holidays, I thought I would bark about servicing your vehicle since we are keeping them longer now a days.  So let's get barkin' and see how we can I can help you save some money in the long run!  Watch my video first.

 

The price of gas and the uncertain economy are both causing CA residents to review their finances. More and more Los Altos drivers are opting to keep their vehicles longer and put off purchasing a newer car. It is estimated that two-thirds of the vehicles on the roads of North America today have over 75,000 miles/120,000 km on them. And the average age of vehicles is now over eleven years. That translates to some car care issues that many Los Altos men and women haven't dealt with in the past.

Older vehicles simply have different maintenance requirements than newer ones. Learning those requirements presents a challenge for people in Los Altos because many owner's manuals only publish maintenance schedules up to 60,000 or 90,000 miles (96,000 or 145,000 km). Vehicle owners have to keep good records and be more involved in planning preventive maintenance if they want to keep their vehicles on the road. First of all, any service in your owner's manual that comes with a recommended mileage interval should be continued at that interval.

For example, if it is recommended that you change your oil every 5,000 miles/8,000 km, you should continue to change your oil every 5,000 miles/8,000 km. The owner of an older vehicle has to recognize that his engine is operating under higher stress than a new one. It's just starting to show its age. So many experts suggest that the “severe service schedule” should be followed once a vehicle has racked up some serious road distance. On this schedule, the mileage interval for many services is shortened or should be performed more often. Check with your service advisor at Allied Auto Works.

Los Altos drivers who own older vehicles should also be careful not to neglect or postpone oil changes. A full-service oil change is more critical for an older vehicle than for a new one. Older engines have had a lot of time to build up sludge in their oil compartment, so changing the oil at regular intervals is a must. Skipping an oil change compounds the sludge problem. With a full-service oil change, the vehicle's fluids are also checked and topped off. Your service advisor at Allied Auto Works will also let you know if these fluids need to be replaced. Older vehicles have older seals and gaskets, which often develop tiny leaks. Regularly checking fluids will compensate for these leaks and offer a heads-up about any serious ones. So, again, it is important to stay on schedule and not skip or procrastinate a fluid check.

Older seals and gaskets begin to dry out and show their age by becoming brittle. High-mileage formulation oils and fluids can help extend the lives of these gaskets and seals. These products contain additives that recondition seals and gaskets and keep them from leaking. High-mileage formulas cost more than standard products, but in the long run they can pay for themselves by preventing more costly repair bills.

If a vehicle is getting on in years or mileage, its parts are as well. High-mileage car maintenance requires necessary repairs and replacements. Timing belts, radiator hoses, parts of the suspension system, anti-lock brakes, air bags, water pumps, alternators and batteries will not last forever and will wear out in higher-mileage vehicles. They need to be inspected regularly by your friendly and knowledgeable Allied Auto Works service advisor and replaced as necessary.

But don't go running for the new car lot just yet. These repairs may sound like a lot, but in total, they're still cheaper for Los Altos drivers than new car payments. And if you stay on top of them and budget for them, they aren't as burdensome as it may appear.

If you plan on driving your vehicle into its high-mileage years, there are two relationships you need to develop. The first is with your Los Altos service center. Allied Auto Works can offer you invaluable auto advice and help you develop a service plan that is right for you and your vehicle. Second, you need to develop a relationship with your vehicle itself. You don't need to name it, but you should become familiar with its noises and idiosyncrasies. Pay attention to changes in its habits such as new or unusual sounds, smells, vibrations, etc. Taking note of such things and sharing them with your service advisor can help stave off a lot of big-ticket repair issues.

As we get older, keeping up with a diet and exercise plan becomes more and more critical to maintaining good health. It's the same with our vehicles. A preventive maintenance plan and smart vehicle care will keep them on the road and keep them safe for a good many years to come. 

Cayennecay

 

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

 

Duke's Advice On What to Do In Case of an Accident

dukeDuke here and welcome to 2019 and today by no accident we are going to bark about what do in case of an accident.

If you've ever been in a vehicle accident around the South Bay, even a minor one, you know how upsetting it can be. It's hard to think straight and know what to do.

Let's review what you should do in case of an accident in Los Altos, CA:  See my video first below.

 



When an accident occurs, you should always stop. Leaving the scene of an accident is considered a crime in CA, even if it's not your fault. And hit-and-run penalties are fairly severe, possibly resulting in steep fines, loss of your driver's license or even jail time in our local Los Altos lockup.

Most places, including CA, require that you try to help someone who is injured by calling for help or performing first aid if you are able.

Warn other Los Altos motorists by putting out flares, using your flashers or lifting your hood.

Call 911 as soon as possible. Tell the operator if medical or fire help is needed.

Always file a police report. It's tempting to skip this if everything seems to be ok. But without a police report, the other guy can say whatever he wants about the accident later, and you won't have an objective report to help defend yourself.

Discuss the accident only with the police. Emotions are strong after an accident and we naturally want to talk about it – don't. Never admit fault or guilt to anyone, including the police officer. Sometimes we may feel at fault, but in the eyes of CA law, the other guy may be responsible.

Truthfully give the officer the facts: such as, "I was going 35 miles per hour," or, "I was going 55 kilometers per hour," not, "I wasn't speeding." Remember, anything you say to the officer or anyone else can be used against you.

Also get the officer's name and badge number and ask where you can get a copy of the accident report.

Get the facts on the driver and owner of the other vehicle:

  • Name
  • Address
  • Phone number
  • Date of birth
  • Driver's license number and expiration
  • Insurance information

Also take down a description of the other vehicle, license plate and vehicle identification number (VIN). Most insurance companies don't record license plate numbers, so the VIN is the best way to track the vehicle.

Ask witnesses, including passengers, to wait for the police. If they can't wait, ask for contact information and request that they write a brief description of what they saw. If someone refuses to leave their name, write down their license plate number so the police can track them down later if necessary.

Always call your insurance agent or your CA auto insurance company's 800 number.

Call or see your local Los Altos physician if you think you may have been injured.

We here at Allied Auto Works hope that you never have to use this information and wish you happy travels on your New Year 2019!

Duke 

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

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