We are open and here for you!

Los Altos Auto Repair

Working Time: Mon - Fri: 8:00 AM - 5:00 PM
Allied Auto Works(650) 968-7227

Monthly Archives: May 2019

Duke's Advice On What to Do In Case of an Accident

duke  Hi Duke here  on this beautiful Spring day and today since a lot people are getting geared up for summer trips, I thought I would bark to you about what do in case you get in an accident.  First watch my video below.

If you've ever been in a vehicle accident around Los Altos, CA, even a minor one, you know how upsetting it can be. It's hard to think straight and know what to do.

Let's review what you should do in case of an accident in Los Altos, CA:

When an accident occurs, you should always stop. Leaving the scene of an accident is considered a crime in CA, even if it's not your fault. And hit-and-run penalties are fairly severe, possibly resulting in steep fines, loss of your driver's license or even jail time in our local Los Altos lockup.

Most places, including CA, require that you try to help someone who is injured by calling for help or performing first aid if you are able.

Warn other Los Altos motorists by putting out flares, using your flashers or lifting your hood.

Call 911 as soon as possible. Tell the operator if medical or fire help is needed.

Always file a police report. It's tempting to skip this if everything seems to be ok. But without a police report, the other guy can say whatever he wants about the accident later, and you won't have an objective report to help defend yourself.

Discuss the accident only with the police. Emotions are strong after an accident and we naturally want to talk about it – don't. Never admit fault or guilt to anyone, including the police officer. Sometimes we may feel at fault, but in the eyes of CA law, the other guy may be responsible.

Truthfully give the officer the facts: such as, "I was going 35 miles per hour," or, "I was going 55 kilometers per hour," not, "I wasn't speeding." Remember, anything you say to the officer or anyone else can be used against you.

Also get the officer's name and badge number and ask where you can get a copy of the accident report.

Get the facts on the driver and owner of the other vehicle:

  • Name
  • Address
  • Phone number
  • Date of birth
  • Driver's license number and expiration
  • Insurance information

Also take down a description of the other vehicle, license plate and vehicle identification number (VIN). Most insurance companies don't record license plate numbers, so the VIN is the best way to track the vehicle.

Ask witnesses, including passengers, to wait for the police. If they can't wait, ask for contact information and request that they write a brief description of what they saw. If someone refuses to leave their name, write down their license plate number so the police can track them down later if necessary.

Always call your insurance agent or your CA auto insurance company's 800 number.

Call or see your local Los Altos physician if you think you may have been injured.

Allied Auto Works and I hope that you never have to use this information and wish you happy travels.

duekDUKE

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Cayenne's Guide to Caring for Your Transmission

cayCayenne here and today most vehicles have automatic transmissions, yet a lot of drivers around the South Bay only have a fuzzy understanding about what a transmission does.  So I am here to guide through the transmission process so to speak, I mean bark.   First, though watch my tutorial below!

 Think back to the last time you rode a bike in Los Altos. You started out in a lower gear and shifted to higher gears as you went faster. Down shift for hills, stuff like that. Think of your legs as the engine – there's an ideal speed you can pedal and you change gears to leverage the work you're doing.

Lower gears for power on hills or for starting out. Higher gears for more speed. That's what the automatic transmission does – it automatically starts in lower gears and shifts up to higher gears to go faster on CA roads. And it automatically shifts back down to climb Los Altos hills, pass or start up again.

Vehicle automatic transmissions have certainly gotten more sophisticated in recent years. They have more speeds than before: the base is four speeds, five is very common.

At Allied Auto Works, we routinely service transmissions with six speeds and several have seven or even eight speeds. As you can imagine, this means more parts. Any they all have to fit into roughly the same space.

Transmissions are computer controlled these days, with some high end transmissions having two or three computers. Transmissions are engineered to last. But they are also engineered to tighter tolerances. If a portion of the transmission is starved for lubrication, it can lead to failure.

Not enough fluid can starve the transmission, or dirty transmission fluid can clog small passages in the transmission. Then the lubricant is blocked and can't get to all the parts to protect them, so they wear out prematurely. The technicians at Allied Auto Works see far too many transmissions that needlessly failed due to neglect.

And, as you can imagine, repairing one of these new transmissions at any Los Altos service center can be quite costly. That's why owner’s manuals have a schedule for how often you should change the fluid and what type of fluid to use.

It's really important for South Bay drivers to carefully follow the manufacturer's transmission service schedule.

At Allied Auto Works in Los Altos, we hope you never become shiftless in South Bay because you didn't take care of your transmission,

cayCAYENNE

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

 

Categories:

Transmission

Duke's Differential Service at Allied Auto Works

 

Duke here and today it's all about Differential Service so watch my video and then let's bark about it.

duke

Here at AutoNetTV, we have national viewers, like your neighbors in Los Altos, who write to us with questions or feedback. One common question we're asked is: "What is a differential and what does it do?" You may have been told by your Allied Auto Works service advisors Matt and Travis that your differential needs serviced, or it's seen it as an option upon the service menu. Differential service at Allied Auto Works covers a lot of things, so let's first talk about what a differential does.

As you drive through a turn, your outside wheels and inside wheels turn at different speeds. Kind of like the cars going around a race track - the ones driving in the outside lanes have a greater distance to travel than the cars in the inside lanes. The differential is what allows the outside and inside drive wheels to rotate at slightly different speeds so that the tires don't hop or skip while taking corners, or lose traction in dirt or snow on Los Altos area roads. Differentials have gears in them that transfer the power from the drive train to your wheels - which is why they're often referred to as gearboxes. The gears need to be very strong to do this work, and they need to be properly protected so that they'll last.

All vehicles in Los Altos have some form of differential. If you have a front-wheel drive car, your differential is sometimes called a transaxle and is located in the front. If you have rear-wheel drive, the differential is in the back of the car. Los Altos auto owners with a four-wheel drive vehicle have a differential in the front and the back - and in the middle as well. The center differential adjusts for differences in speed between the front and rear wheels.

Differential fluid lubricates and cools the gears. Over time, the fluid can get dirty from bits of the gears grinding off. The additives that keep the fluid clean and protect the differential break down over time. So your vehicle manufacturer has scheduled intervals for you to have your differential fluid changed. Talk to your friendly and knowledgeable Allied Auto Works service advisors Matt and Travis if you are not sure about your recommended schedule.

Have a great and free-wheeling day,

Duke  duke



Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Categories:

Drive Train

Cayenne Barks For Brakes' Sake -Brake Rotor Service

 

cayWhoa, put the brakes on and take a break!  Cayenne here and today we will bark about brakes and brake rotor service.

Think of how much abuse your brakes take. Day in and day out, they stop your vehicle when it's going fast and when it's going slow. Maybe your vehicle has been vibrating when you brake, or maybe it seems like your stopping distance is a little bit longer than it used to be.

Then it's time to get your brakes checked out. After all, you have to be able to stop if you want to be safe. Nearly all newer vehicles have disc brakes on the front, and many have that type of brake on all four wheels. That makes it likely you'll be getting disc brakes fixed at some time in your vehicle's lifetime.

Knowing how disc brakes work is as easy as riding a bicycle. If your bike had hand brakes, you'll probably remember a mechanism that squeezed a couple of pads on each side of your bicycle wheel when you applied the brakes. Disc brakes are similar; but instead of the bike wheel, there's a metal disc instead. If that disc is warped or has irregularities in it, it's going to vibrate.

It used to be that rotors were thick, and when they warped, a technician could "turn" them to scrape off a layer of metal so their sides were straight again. The latest vehicles are using thinner, lighter rotors with a slightly different construction. Now, it's likely that rotors that are resurfaced this way will not have enough metal left to work safely. In fact, some manufacturers advise only replacing rotors that are worn out.

Newer designs have reduced rotor prices, and in many cases, the labor cost of turning the rotors is higher than buying new. There are times, though, where your rotors can be resurfaced and still meet manufacturer specifications.

If you have a rotor replaced on one side of your vehicle, it might be a good idea to replace rotors on the other side, too.

Maybe you're looking for the new rotors to last longer than the ones that were on there. New technologies can offer a longer lifespan in a premium rotor. Armed with knowing the type of driving you do, you and your Allied Auto Works service advisor can make the best decision on which direction you want to go with your new brakes.

We all need a little break,

Cayenne       

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Categories:

Brake Service , Brakes
If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Grant Road near Wooland Acre's - The Highlands (650) 968-7227 For Assistance.