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Yearly Archives: 2019

Cayenne Asks, "Hey California Drivers, How Many Miles Are on Your Car?"

cayYou know I travel alot of miles on days as a hound dog and I bet you car travels alot of miles too.  Hi Cayenne here and today we will bark about how many miles are on your car and what you should be doing to make sure you get those miles out of your car.  So watch my video below first and then let's get barkin!



Nowadays, Los Altos drivers are paying more at CA gas pumps. For some families it adds up to several hundred dollars every month. That's got to come out of the budget somewhere. This is one of the reasons many CA drivers are putting off buying a new car. They plan on keeping their old vehicle for a year or two longer than before.

Even now, 2/3 of the personal vehicles on our local Los Altos, CA, roads have over 75,000 miles (120,000 kilometers) on them. The average age of vehicles is over nine years. And most people in the Los Altos area can't afford to be stranded or inconvenienced by a breakdown. So following a regular maintenance schedule, like personal diet and exercise plans, is actually critical to preserving your investment.

Determining what to do for a higher-mileage vehicle can be challenging because many owner's manuals don't publish service intervals after 60,000 miles (100,000 kilometers). Thus, Los Altos drivers need to be better at keeping records and planning for preventive maintenance.

You can start by figuring that services with a recommended interval should still be performed on that interval, even after you're past the tables in your service manual. For example, a service might be recommended every 15,000 miles (24,000 kilometers). Well, just keep doing it every 15,000 miles (24,000 kilometers) for as long as you have your car.

Now higher mileage engines operate under more stress. Some CA automotive experts suggest that the severe service schedule is more appropriate and that routine service should be performed at shorter intervals. Check with your owners' manual or service advisors Matt and Travis at Allied Auto Works to see if the severe service schedule is right for your vehicle.

And keeping current with your full-service oil change schedule is important for a couple of reasons. First, older engines have had more time to build up oil sludge. Skipping an oil change here and there can really compound the problem for your vehicle.

Another equally important reason is that your other fluids are routinely checked and topped off. Power steering fluid, brake fluid, coolant and transmission fluid can be kept at optimal levels even though the older seals and gaskets are leaking more than when they were new.

And speaking of older seals and gaskets: they start to dry out and become more brittle with age. You may want to consider using high mileage formulation oil and fluids. These products contain  additives to condition seals and gaskets to keep them from leaking. The high mileage formulations cost more than standard products, but they are well worth it in terms of preventing serious repair bills down the road.

Older vehicles in the Los Altos, CA, area need repairs and replacements that newer ones don't: things like timing belts, radiator hoses, suspension work, anti-lock brakes, air bags, water pumps, alternators and batteries. That may seem like a lot of stuff to have done, but it works out to be cheaper than new car payments.

With a high-mileage vehicle, a couple of relationships will become pretty important to Los Altos drivers. The first is with your service advisor at Allied Auto Works. You need someone you trust to take care of your car and be mindful of your needs. Ask for help to develop a plan to keep your vehicle road-worthy that works within your budget and for the Los Altos, CA, area driving conditions. 


The next relationship is with your vehicle itself. We're not talking about naming your car or tucking it in at night. We just mean - pay attention and get to know your vehicle. Notice unusual sounds, smells, vibrations, etc. Then you can describe the changes to your service advisor at Allied Auto Works and head off problems. We can't do anything about the price of gas, but we can properly maintain Old Faithful to keep it safely and economically on the local Los Altos roads.

Here's to travel near and far!  

Cayenne

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Duke's Automotive Tips: Rotor Problems

dukeHey it is Duke and today I am going to give my tips on rotor problems.  So let's get barkin' on this on this short segment today!

The brake rotor, or disc, is attached to your wheel. The brake pads rub on the rotor to slow your car when you are driving in Los Altos.

Rotors can warp, crack or become misaligned. They can also be damaged by worn out brake pads that scratch grooves into the surface. These conditions result in less contact surface for the brake pads, leaving you with reduced braking power.

Over time and miles, rotors can also wear down below safe specifications. It is important for Los Altos drivers to know that simply replacing brake pads on a wheel with a bad rotor will not solve the problem. Depending on their condition, rotors may be resurfaced or replaced.

Brake noise or a pulsation in the brake pedal are signs of potential brake problems that should be addressed right away. If you have any brake concerns, please have your friendly and professional Allied Auto Works tech perform a thorough inspection.

Give Allied Auto Works a call and tell the Duke sent ya!   duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Categories:

Brakes

Cayenne Is Under Pressure in Los Altos: TPMS

cayHello Los Altos, Cayenne here and do you ever feel under pressure?  Imagine how your tires feel when their under pressure.  Well today we will bark TPMS (Tire Pressure Monitoring System.  Watch my short video below to get started.

 

Have you noticed an increase in price when you get a flat tire fixed in Los Altos, or have your tires rotated? It might be the result of your TPMS, or Tire Pressure Monitoring System.

The federal government began requiring a TPMS system on 2008 model year passenger vehicles and light trucks. Some 2006 and 2007 models may have them as well. The system has a warning light that is mounted on the dashboard that will go on if one of the tires becomes severely underinflated.

Why the new requirement? Because underinflated tires are the number one cause of tire failure. Tire blowouts cause crashes and sometimes fatal accidents. Underinflated tires also need longer stopping distance and can skid, both of which also present dangers on CA roads. Many flat tires can also be prevented by proper tire inflation, and though this may seem an economic consideration, Los Altos drivers who have changed a flat on the side of the road recognize that this has serious safety concerns as well.

Advances in tire technology, specifically the development of radial tires, has made it harder for Los Altos drivers to recognize when a tire is underinflated. At a recommended pressure of 35 psi, a tire is seriously underinflated at 26 psi. But the tire doesn't look low on air until it reaches 20 psi. This raises concerns about vehicle owners being able to tell when their vehicles are a safety hazard on the road. Hence, the TPMS.

So, like seatbelts, the TPMS system is expected to save a lot of lives. The technology has been in use in race cars for years, and now it's being mandated for all passenger cars, SUV's, minivans and pick-ups. Besides warning drivers in the Los Altos area when their tires need air, the system is required to indicate when it is malfunctioning.

This increased safety won't come without increased costs. Estimates regarding the cost of maintaining the TPMS on your vehicle run from $27 to $100. Also, there will be an added cost for tire repair. Los Altos service centers have had to purchase new scanning equipment to work with TPMS sensors and other equipment to repair tires and wheels equipped with TPMS. The pros at Allied Auto Works have to be trained to use the new equipment. These costs will have to be passed on to Los Altos drivers.

Further, whenever a tire is changed, Allied Auto Works will have to deal with the TPMS. Sensors will have to be removed, then re-installed and re-activated. Sometimes the act of changing a tire will damage a sensor, and it will need to be replaced. These extra services will come at an added charge to Los Altos drivers.

Tire rotations will require that the TPMS be re-programmed. And whenever a vehicle's battery is disconnected, the TPMS will require re-programming as well.

The TPMS itself will require attention – it contains batteries and sensors that will wear out and need to be replaced.

So, if you've noticed an increase in the cost for vehicle care at your Los Altos tire center, it may not be the economy. It could be the cost of the TPMS in newer vehicles. Before you dash off an angry letter to Congress, however, stop and consider what you're paying for. If predictions are correct, the TPMS will save lives, and that will be a benefit to all of us.

Of course, no warning system will save lives in Los Altos if drivers don't pay attention to it. And remember that the warning doesn't come on until the tire is severely under inflated; you still should check your tire pressure at least once a month. You can prevent accidents and potentially save lives without a warning system by keeping their tires properly inflated.

Safe driving!

Cayenne

dog

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Categories:

Tires and Wheels

Duke's Getting the Right Tires and Wheels in Los Altos

dukeHey it's Duke and today we will bark out how to get the right tires and wheels for you vehicle.  Watch my video below and then let's get barkin'!

 

A lot of people get custom wheels in Los Altos. When you do this yourself (over the internet . . .) you could run into trouble if you're not careful. Sometimes, once they're mounted, they just don't fit right. The tires rub in turns or on bumps. You don't want that.

Consulting your Allied Auto Works tire professional can ensure you get the right fit. First he'll ask you a series of questions about your Los Altos driving needs and what you want in your new wheels. Now, not every wheel can go on every car. Care must be taken so that tires and wheels are not too large or that the wheel is centered too far towards the outside or the inside so the tires rub.

If you don't want to make any modifications to your vehicle, you would need to focus on the wheels that would fit. With trucks, some people in Los Altos like much bigger tires so they need a suspension lift.

Also, most Los Altos drivers don't realize that you need to keep the rolling diameter of your new tires – the overall height of the tire – very close to what came from the factory in order for your vehicle's anti-lock brakes and stability control systems to work properly.

The computers that control these systems are calibrated to a certain size tire. When you go bigger or smaller, the computer doesn't know what changes you made so it can't tell how fast you're going. This, of course, means it sends commands to the brakes and traction control that are based on the wrong speed. If you go with a different rolling diameter, your vehicle engine control computer can be reprogrammed for the new tire size.

Either way, there are hundreds of wheel and tire choices to choose from in CA. You can pick the style of wheel you want and then talk with your friendly and knowledgeable Allied Auto Works tire professional about how big the wheel should be – and how to select the right tire for your vehicle. Your Allied Auto Works service  advisors  will help you find the best tire to meet your style, performance, ride and handling needs in Los Altos.

 

And as they say, Big Wheels keep on turnin'

Duke     duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Categories:

Tires and Wheels

Cayenne's Spring and Fall Checkup

cayHey it's Cayenne here and with Spring almost around the corner, I thought we spring into action and bark about Spring and Fall Checkups.  Watch my video below!

 



When I was a pup, my dad always made sure he took the cars in for Spring and Fall checkups. I was telling a friend that it's about time to get into Allied Auto Works for a checkup and he said that he read on the internet that modern cars don't need seasonal service.

My friend is (technically) right about some things, but from a practical standpoint, a seasonal check up still makes sense.

Back when my dad was teaching me about how to take care of the family vehicle, most of them used a different weight of oil in the winter and in the summer. But most of today's modern engines run the same oil year round. High-tech engines and high-tech motor oils are better able to handle the seasonal changes.

Your owner's manual or Los Altos service advisor at Allied Auto Works can tell you the right oil to use.

Of course, you're concerned about the coolant or antifreeze. You don't want to overheat in the CA summer or freeze up in the winter. Your engine cooling system protects against both of these things. And modern coolant  'antifreeze' as it's sometimes called — is up to doing both very well. It's designed to last for longer distances than most people drive in a year or two.

So how does a Spring and Fall check-up fit in? Let's start with Spring. Summer is coming. That means heat, more driving and road trips. It just makes sense to check your fluid levels and do a visual inspection to see that everything is up to snuff.

You may not be scheduled to drain and replace the coolant for some time, but you need to make sure you have enough coolant and that you don't have any leaks or hoses that are about to fail.

That's pretty practical: a check-up to see if there are any problems or emerging conditions that could later become a problem, like a cracked belt.

And the same principle applies for getting ready for winter. Cold weather means lots of failed batteries. It takes more power to crank up a cold engine, and cold also decreases the available cranking power the battery has available.

So a battery test in the Fall could tell you if you've got a battery that is running on its last legs. And of course, if you live where winter temperatures get below 45 degrees F (7 degrees C) or you have ice and snow, you'll want to consider changing to winter tires.

So Spring and Fall auto checkups at Allied Auto Works are practical reminders to get ready for the demands of the hot and cold seasons to come.

And odds are that you have one or more routine services that are due anyway. Like a transmission service, brake or power steering fluid, differential service stuff like that. Are your wiper blades still good? Are your headlamps starting to dim?

So Spring and Fall, change your clocks, replace the batteries in your smoke detectors and get a check-up for your cars.

See, dad was right again.

 

Come and see us at Allied Auto Works for your Spring and Fall automotive checkup!

Cayenne  cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Categories:

Maintenance

How Does Duke Know What to Recommend At Allied Auto Works?

dukeHi Duke here and I am always asked, "How do I know what to recommend for your vehicle at Allied Auto Works?"  Well today I will bark to you about what we do here at Allied Auto Works so we know how to help you and your vehicle in the best way.......so let's get barkin' now!

When you drop your vehicle off at Allied Auto Works in Los Altos, they don't just poke around under your hood looking for stuff to do. Allied Auto Works professionals have lists and procedures they follow for different types of service. First of all, your Los Altos service center will note the mileage on your vehicle. They'll then check to see what inspections and services the vehicle manufacturer recommends for a vehicle of your make, model and mileage. If you are a regular customer, they will also check your vehicle's history.

If the vehicle manufacturer's recommendations go beyond the services you've ordered, they'll let you know. They'll also indicate whether those services are urgent or if you can wait a while to take care of them. The Allied Auto Works pros won't do work that you don't agree to.

They will, however, perform inspections while they're servicing your vehicle. They'll check belts, filters and fluids. They'll check your windshield wipers for wear. They'll let you know if there's an urgent problem that needs taken care of, and they'll give you a heads-up about problems that might be developing. If repairs or services are in order, you are given options based on driving needs and budget.

You can think of it like a trip to the dentist for a check-up. The dentist will check if you've had x-rays recently. If not, he'll get your permission to take new ones. Then the hygienist will clean your teeth and check your gums. At the end, the dentist comes in and inspects your teeth. You'll be told if you need any work done, about problems that are developing, and if anything is urgent. You'll be given different care options and recommendations on where to get work done that is beyond your dentist's usual purview. Then you'll be sent to the front desk for appointments and paperwork.

These procedures make sure your teeth are in good working order and that you are apprised of any problems. Then you can make a decision as to what work you want done and when. Allied Auto Works in Los Altos operates the same way. They want Los Altos drivers to be able to make informed decisions about their car care.

Preventive auto maintenance is a lot like dental check-ups. Small problems can quickly develop into big ones. A cavity becomes a root canal. A dirty filter becomes engine damage. Skipping check-ups for either your teeth or your vehicle can lead to repairs.

Allied Auto Works follows industry guidelines. A part is replaced only if it can no longer perform its function, no longer meets its design specifications or is missing – or if you ask for upgraded performance. Your Allied Auto Works service advisor will recommend a part be replaced if it is showing signs that it will soon fail.

Dentists often offer services that go beyond routine care, such as teeth whitening.  Hmmm...I need to check my teeth.   Service centers also offer Los Altos drivers help with upgrades to a vehicle. They'll know what parts are needed and how to perform the work so that safety and performance aren't compromised. You can rely on the pros at Allied Auto Works for good auto advice.

The next time you're headed to the dentist's office  or the vet for your favorite canine, think about the vehicle you're riding in.   Is it time for it to get a check-up, too?

Duke   duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Cayenne Has Maintenance on Her Mind

cayCayenne here and I've had a lot on my mind lately.  MAINTENANCE that is!  So today I am going to remind you how important MAINTENANCE is so let's get barkin'.

Ask any Los Altos man or woman if they've taken their vehicle in for preventive maintenance lately, and the answer may well be “no.” Surveys indicate that over 80% of vehicles on the road today are in need of some kind of repair or maintenance. Now, ask that same person why he hasn't taken his car in for care. The answer will probably be that he forgot or that he just didn't think about it. Most Los Altos residents seem to have a hard time remembering about scheduled maintenance for their vehicles.

Funny, because most of us in Los Altos have no trouble remembering to wash our clothes, mow our lawns or brush our teeth. It isn't that we can't remember to take our vehicles for service; it's a matter of making it a priority.

When it comes to our vehicles, Los Altos drivers like myself, need to be a little more maintenance-minded. The fact is, we can choose to do it, or we might find ourselves being compelled to do it.

For example, when we consistently forget to brush our teeth, a major consequence usually follows. The pain of that experience usually compels us to be more mindful of our teeth and take better care of them.

The same goes for our vehicles. If we ignore them long enough, a painful experience is sure to follow—painful for our pocketbooks, that is. People in Los Altos who have gone through that experience are usually more conscientious about proper car care.

So, if you're not a fan of the school of hard knocks, at least when it comes to vehicle maintenance, remind yourself to look after your car. Pay attention to the little oil change tag on your windshield. When it's time take your car in, do it. But don't just change the oil. Get a full-service oil change at Allied Auto Works. Your technician will then check all of your fluids. He can advise you if any of them need to be changed or if any of them are low.

Low fluid levels can indicate leaks or a worn hose or seal, so they can check those for you as well. Other signs of wear are also immediately evident when you get a full-service oil change, such as a cracked serpentine belt or corroded battery cable. Your Allied Auto Works technician will also check the vehicle manufacturer's service recommendations for your vehicle and advise you of any other routine service that is coming due.

It's like a one-stop shop for auto advice that will keep you on top of your vehicle's maintenance.

If there is more to be done than the budget allows, you can get a picture of what needs to be done.  Then, create a plan with your Allied Auto Works service advisor and budget for it during the coming months. It's a whole lot less painful than unexpected car repairs.

Vehicles are more reliable than they ever have been. They can take a lot of abuse and neglect. But they're also expensive and complicated machines. Los Altos drivers can't expect them to run forever without proper fluids and filters. Preventive maintenance at Allied Auto Works in Los Altos will improve the reliability and life expectancy of your vehicle, as well as ensuring your safety on the road in CA.

cayWell that takes a load off my mine and  I hope you schedule your preventive MAINTENANCE  today!

Cayenne

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Categories:

Maintenance

Duke Asks California: What Is the Risk of High Oil Change Intervals?

dukeDuke here and have you heard the story that California residents don't need to change their oil as often as they used to?  Well, it's true but it's not the whole story.  So let's get barkin'  on this!


Owing to improved engine technology and higher oil quality, most newer vehicles can go longer between oil changes than their older counterparts.

So what is a good time interval for oil changes? How do CA residents know when to change it? And why do we change it in the first place?

Oil lubricates a vehicle's engine, which protects it from friction damage. Over time the oil can collect dirt and contaminants that inhibit its performance. But dirty oil isn't the only problem for CA residents. What you really want to avoid is called oil sludge.

Oil sludge is caused by moisture in the oil and by hot spots in your engine that burn off oil. This sludge is a gooey gel that can clog engine passageways, which can block lubricants from reaching vital engine parts. The result can be engine wear or even engine failure.

Sludge forms rapidly in an engine that is driven under what are termed “severe conditions.” A vehicle's owner's manual includes recommendations for oil change intervals under both normal and severe conditions. Severe conditions include towing a trailer, driving in polluted or dusty conditions, hauling heavy loads or using a car top carrier. Also, extremes in climate such as very hot or very cold temperatures constitute severe conditions for vehicles.

Some people may be tempted to overlook the severe conditions preventive maintenance schedule in their 's owner's manual because of the word “severe.” But consider this: the most common form of severe conditions is stop-and-go driving, rush hour commuting or only driving your vehicle on short trips around the area.

When a vehicle only makes trips under four miles/six kilometers, or under 10 miles/16 kilometers in freezing conditions, the engine doesn't get warm enough for condensation in the oil to evaporate. The result? You get oil sludge build-up. If your driving patterns are the same as any of the conditions that count as severe, you should be changing your oil more frequently under the severe conditions schedule. 

The team at Allied Auto Works in Los Altos can help you understand what type of oil to use in your vehicle and how it can affect your oil change schedule. Some vehicles are filled with synthetic or synthetic-blend oil at the factory. The owner's manual will recommend that this oil continue to be used in the vehicle, and oil change intervals will be based on this type of oil.

Also, if your vehicle uses conventional oil, but you have some of those severe driving habits we talked about, you can switch to a premium-grade oil to give your vehicle extra protection. The answer to why we change our oil is fairly simple: to protect our engines and make our vehicles last longer and run better. But the answer to how often to change our oil is more complex: it depends on our vehicle, our driving habits, where we live and what kind of oil we use.

When it comes to oil changes, a little information can go a long way to helping people save money and extend the life of their vehicles. Stay safe, and stay on the road.

Duke   duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227

Categories:

Fluids

Cayenne Wants You To Service High Mileage Vehicles at Allied Auto Works

cayHi Cayenne here and with all the spending we do at the holidays, I thought I would bark about servicing your vehicle since we are keeping them longer now a days.  So let's get barkin' and see how we can I can help you save some money in the long run!  Watch my video first.

 

The price of gas and the uncertain economy are both causing CA residents to review their finances. More and more Los Altos drivers are opting to keep their vehicles longer and put off purchasing a newer car. It is estimated that two-thirds of the vehicles on the roads of North America today have over 75,000 miles/120,000 km on them. And the average age of vehicles is now over eleven years. That translates to some car care issues that many Los Altos men and women haven't dealt with in the past.

Older vehicles simply have different maintenance requirements than newer ones. Learning those requirements presents a challenge for people in Los Altos because many owner's manuals only publish maintenance schedules up to 60,000 or 90,000 miles (96,000 or 145,000 km). Vehicle owners have to keep good records and be more involved in planning preventive maintenance if they want to keep their vehicles on the road. First of all, any service in your owner's manual that comes with a recommended mileage interval should be continued at that interval.

For example, if it is recommended that you change your oil every 5,000 miles/8,000 km, you should continue to change your oil every 5,000 miles/8,000 km. The owner of an older vehicle has to recognize that his engine is operating under higher stress than a new one. It's just starting to show its age. So many experts suggest that the “severe service schedule” should be followed once a vehicle has racked up some serious road distance. On this schedule, the mileage interval for many services is shortened or should be performed more often. Check with your service advisor at Allied Auto Works.

Los Altos drivers who own older vehicles should also be careful not to neglect or postpone oil changes. A full-service oil change is more critical for an older vehicle than for a new one. Older engines have had a lot of time to build up sludge in their oil compartment, so changing the oil at regular intervals is a must. Skipping an oil change compounds the sludge problem. With a full-service oil change, the vehicle's fluids are also checked and topped off. Your service advisor at Allied Auto Works will also let you know if these fluids need to be replaced. Older vehicles have older seals and gaskets, which often develop tiny leaks. Regularly checking fluids will compensate for these leaks and offer a heads-up about any serious ones. So, again, it is important to stay on schedule and not skip or procrastinate a fluid check.

Older seals and gaskets begin to dry out and show their age by becoming brittle. High-mileage formulation oils and fluids can help extend the lives of these gaskets and seals. These products contain additives that recondition seals and gaskets and keep them from leaking. High-mileage formulas cost more than standard products, but in the long run they can pay for themselves by preventing more costly repair bills.

If a vehicle is getting on in years or mileage, its parts are as well. High-mileage car maintenance requires necessary repairs and replacements. Timing belts, radiator hoses, parts of the suspension system, anti-lock brakes, air bags, water pumps, alternators and batteries will not last forever and will wear out in higher-mileage vehicles. They need to be inspected regularly by your friendly and knowledgeable Allied Auto Works service advisor and replaced as necessary.

But don't go running for the new car lot just yet. These repairs may sound like a lot, but in total, they're still cheaper for Los Altos drivers than new car payments. And if you stay on top of them and budget for them, they aren't as burdensome as it may appear.

If you plan on driving your vehicle into its high-mileage years, there are two relationships you need to develop. The first is with your Los Altos service center. Allied Auto Works can offer you invaluable auto advice and help you develop a service plan that is right for you and your vehicle. Second, you need to develop a relationship with your vehicle itself. You don't need to name it, but you should become familiar with its noises and idiosyncrasies. Pay attention to changes in its habits such as new or unusual sounds, smells, vibrations, etc. Taking note of such things and sharing them with your service advisor can help stave off a lot of big-ticket repair issues.

As we get older, keeping up with a diet and exercise plan becomes more and more critical to maintaining good health. It's the same with our vehicles. A preventive maintenance plan and smart vehicle care will keep them on the road and keep them safe for a good many years to come. 

Cayennecay

 

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

 

Duke's Advice On What to Do In Case of an Accident

dukeDuke here and welcome to 2019 and today by no accident we are going to bark about what do in case of an accident.

If you've ever been in a vehicle accident around the South Bay, even a minor one, you know how upsetting it can be. It's hard to think straight and know what to do.

Let's review what you should do in case of an accident in Los Altos, CA:  See my video first below.

 



When an accident occurs, you should always stop. Leaving the scene of an accident is considered a crime in CA, even if it's not your fault. And hit-and-run penalties are fairly severe, possibly resulting in steep fines, loss of your driver's license or even jail time in our local Los Altos lockup.

Most places, including CA, require that you try to help someone who is injured by calling for help or performing first aid if you are able.

Warn other Los Altos motorists by putting out flares, using your flashers or lifting your hood.

Call 911 as soon as possible. Tell the operator if medical or fire help is needed.

Always file a police report. It's tempting to skip this if everything seems to be ok. But without a police report, the other guy can say whatever he wants about the accident later, and you won't have an objective report to help defend yourself.

Discuss the accident only with the police. Emotions are strong after an accident and we naturally want to talk about it – don't. Never admit fault or guilt to anyone, including the police officer. Sometimes we may feel at fault, but in the eyes of CA law, the other guy may be responsible.

Truthfully give the officer the facts: such as, "I was going 35 miles per hour," or, "I was going 55 kilometers per hour," not, "I wasn't speeding." Remember, anything you say to the officer or anyone else can be used against you.

Also get the officer's name and badge number and ask where you can get a copy of the accident report.

Get the facts on the driver and owner of the other vehicle:

  • Name
  • Address
  • Phone number
  • Date of birth
  • Driver's license number and expiration
  • Insurance information

Also take down a description of the other vehicle, license plate and vehicle identification number (VIN). Most insurance companies don't record license plate numbers, so the VIN is the best way to track the vehicle.

Ask witnesses, including passengers, to wait for the police. If they can't wait, ask for contact information and request that they write a brief description of what they saw. If someone refuses to leave their name, write down their license plate number so the police can track them down later if necessary.

Always call your insurance agent or your CA auto insurance company's 800 number.

Call or see your local Los Altos physician if you think you may have been injured.

We here at Allied Auto Works hope that you never have to use this information and wish you happy travels on your New Year 2019!

Duke 

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Allied Auto Works Grant Road is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Grant Road near Wooland Acre's - The Highlands (650) 968-7227 if you have any issues in accessing any area of our website.