Very impressed and very glad we made the "switch" from the dealer to Allied.
Service was as excellent as I expected.
I can't recommend them enough. I was in the area to look at a used car I found on Craigslist. I found them on Cat Talk's mechanics database, gave them a call, and they said they'd do a pre-sale inspection at a really great price. In the end, I bought a car that belonged to one of their regular customers, and it was the perfect gently used vehicle. As a student on a limited budget and someone with no previous connection to this garage, they went out of their way to help me out. I spent a lot of time there over a couple days, and it seems like there are a lot of loyal customers. If Los Altos wasn't such a haul, I'd go there for regular service.
Since I started bringing my car to Allied Auto Works on Allied Auto Works Grant Road, I have been extremely satisfied with the knowledge of the staff and performance of their work.
I recently paid my second visit to Allied Auto Works. I was most impressed with the repair work and customer service that I received on both occassions. The work was performed in a timely manner and to my complete satisfaction. Craig Stopper and his associate Tony provided even me with transportation to and from my home in Los Altos. I recommend Craig and his talented, exoerienced and professional team without reservation and I will gladly be a repeat customer again in the future.
I brought my car in to have a headlight repaired and Allied Auto Works did a FREE inspection for me, detailing what all repairs would cost. Brett, the service manager, allowed me to come into the garage and take a look at all of the damage for myself and carefully explained what the repairs would entail. Lastly, he was honest with me and explained that it would not be a wise investment to do all repairs and that I should just go buy a new car. If you want a auto repair shop that doesn't try to rip you off, Allied Auto Works is it!
Very smooth and fast service involving regular maintenance and a couple of special problems
work completed on schedule within estimate
They quickly diagnosed and fixed a tricky starting problem and kept the cost down. A thorough mechanical evaluation of the car was included for free.
I have trusted Allied Auto Works on Grant Rd in Los Altos for a number of years with my "91 BMW with everything from general maintenance to small emergencies. Each encounter has been met with helpful information about the service rendered and with competence and follow through. The best part is the confidence I have when I drive away knowing the crew has done a job that makes me feel safe on the road. Thank you Craig, Chris and the rest of your crew. You deserve to be Diamond Certified!