They are always so friendly and helpful at Allied. When a repair is critical, they will fit us in their schedule. They have done compliment checks for us when we are experiencing an issue with one of our cars.
Never a worry with these guys. Not only do they have excellent talent and skill, they consistently make my vehicles perform better with their recommendations and consistent approach, all with great confidence for me as a 15 year customer. I often pick up my vehicles with lower bills than what I had anticipated - they know when to dig in and when to pass on what could easily be unnecessary efforts that I would have easily accepted. I'd recommend Allied to anyone with a foreign vehicle or American. My BMW and Tahoe all benefit from the team at Allied!
I have always found the service timely and without any significant delays. They deliver and complete requested work in a professional and friendly manner. Would recommend them to anyone.
Amazing. I called to find out when I could get my car in to replace a battery that had suddenly failed. Not only did Allied get me in immediately, they sent a team to jump start it and take it to the shop. That afternoon, they brought it back. The most painless day of car service I ever had.
All problems were taken care of very satisfactorily. I believe this is a very honest operation and will certainly return in the future.
Allied does a thorough job. Brett is very helpful.
As usual, the folks at Allied Auto explained what was needed, had it ready on time, and gave suggestions about what should happen next. I do not hesitate to recommend them.
While having your car in the shop is never good news, Craig was helpful about explaining the problem and showing me the parts involved while my car was up on the rack. He fully explained my options and made suggestions that I felt were reasonable in terms of cost and long term benefit. I really appreciated his professionalism and ability to make the process less painful.
When I knew I had a problem with my car, I received an estimate from the Audi service department. However, I really didn't want to get ripped off so called Craig at Allied and was immediately put at ease. He was willing to re-evaluate the problem immediately - giving me an estimate that day. The car was serviced right away with another problem solved swiftly and efficiently. He even showed me the faulty parts to prove the repair needed to be done. I can trust Allied for quality repairs at at a very fair price.
Brett clearly explained the problems, fixed them quickly, and did not discriminate because I have one of the most worn-out cars in Los Altos.