Los Altos Auto Repair

Working Time: Mon - Fri: 8:00 AM - 5:00 PM
Allied Auto Works(650) 968-7227
5

Staff are courteous. The technician found the problem and fix it quickly. The cost is reasonable.

5

Very thorough service, good documentation, took time to discuss the service items.

Peter, thank you for the thorough service 5-star review.

- Grant Road near Wooland Acre's - The Highlands
5

We had an unknown amount of damage after rats made a nest in the engine compartment of our Subaru Crosstrek. Allied is located in my neighborhood, and even though we’d never used them before, they got excellent reviews… so we decided it made the most sense to get the car across the ‘hood and them, rather than having it towed to the dealer. I’m so glad we did! Allied took the car in the same day we discovered all the warning lights tripped, inspected/diagnosed the various tripped sensors, and provided an itemized repair plan. The fixes were performed promptly, and the car is running great again. And because they only fixed what was needed as a first step (a few hoses, a wiring harness & sensor, and a cowl) it actually came out making more sense not to make a claim with insurance and risk increasing premiums/cancellation. They called and let me know the car was ready, and it dawned on me at 2pm on a Friday that the car was also probably due for an oil change… they slotted us in the same day and we had our car by 5pm. I really appreciated the thorough and prompt communication from everyone I interacted with at Allied, they’re a class act! We will not hesitate to use them in the future!

Lorien, so glad you came in and we were able to deal with the little critters, various other issues and get that oil change done too! Thank you for the excellent and detailed 5-star review.

- Grant Road near Wooland Acre's - The Highlands
5

After experiencing water intrusion into the car interior, Matt suggested that it was due to plugged moon roof drains. Turns out both were badly silted up were cleared. As always, great customer service.

James, so glad we were able to take care of the water intrusion problem. Thank you for the 5-star as always great customer service review.

- Grant Road near Wooland Acre's - The Highlands
5

My pickup died while driving and I had to be towed to Allied. Even though I had no appointment they diagnosed the problem was a snapped timing belt within 3-4 hours and completed the repair within my requested timeframe. Excellent service.

James, so glad we were able to take care of the water intrusion problem. Thank you for the 5-star as always great customer service review.

- Grant Road near Wooland Acre's - The Highlands
5

Thank you Greg for the 5-star rating.

- Grant Road near Wooland Acre's - The Highlands
5

Every repair and/or maintenance experience we have with Allied has been great! They are not only excellent at car maintenance service but are incredible at communicating throughout the day to set expectations.

Nancy, thank you for excellent car service and incredible communication 5-star review!

- Grant Road near Wooland Acre's - The Highlands
5

Robert, thank you for the 5-star rating.

- Grant Road near Wooland Acre's - The Highlands
5

Great service every time

Bruce, thank you for the great service every time 5-star review!

- Grant Road near Wooland Acre's - The Highlands
4

I like how they send you pictures and texts from your phone about the problems. And you can approve or decline the problem to replace or be fixed. Also convenient location for me.

KathyNgan, thank you for the review.

- Grant Road near Wooland Acre's - The Highlands
Allied Auto Works Grant Road is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Grant Road near Wooland Acre's - The Highlands (650) 968-7227 if you have any issues in accessing any area of our website.