Los Altos Auto Repair

After going to my car dealer's service shop and having a terrible experience, I went to Allied Auto on a recommendation. Overall, this is a top notch service center with some of THE BEST customer experience. It was incredibly easy to book an appointment and drop off my car. They set proper expectations on timing to pick up. Finally, when I went to get my car, I received a thorough and articulate explanation of what they recommend for my vehicle. Estimated repairs were drastically less than my dealer and they recommended which repairs were needed now vs. later. They established trust so I felt comfortable with the information I was given about my car. I have no scheduled my follow up repairs and I was shocked when told today there was a reduction in price on one of the parts - they could have kept that amount for extra margin! The transparency, professionalism, and care from their team led me to recommend my other family members with older cars. I will go back if and when more repairs are ever needed.

Brian, Matt and their team of technicians did a fantastic job for me. I can't recommend them highly enough!!

First time using Allied Auto Works and I was very pleased with the friendliness, turn around time, professionalism, communication and fair pricing!

We discovered Allied a number of years ago and, between my wife and I, they are now servicing our fourth Lexus RX 350. No more hassles with dealer service! The team at Allied is customer friendly, with skilled technicians and reasonable pricing. They are a Los Altos jewel!!

Clean shop, friendly and knowledgeable staff. Labor rate is high but may be typical at present time.

All of the guys Brian, Matt, and Roberto are always so helpful and so knowledgeable and take the time to explain everything. Their diagnosis is spot on and the work is impeccable. They fit me in even though they were totally booked when my alternator gave out. Thanks guys!