Los Altos Auto Repair

2288  Reviews
Working Time: Mon - Fri: 8:00 AM - 5:00 PM
Allied Auto Works(650) 542-7178
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5

Great work - very happy with the service

Thanks Denise for your review and that you had great service.

- Grant Road near Wooland Acre's - The Highlands
5

I have religiously taken my Ford Explorer to the Dealer since 1997. At the last service, they told me to keep an eye on the water pump, and keep the water level up; it didn't yet need to be replaced. Allied found otherwise. The 2 bolts were totally rusted out from the leak, so to replace the pump was a major ordeal. Ford aloso missed that the rear window windshield wiper motor needing replacement, was the reason it had moved out of position. Anyway, Ford missed quite a few other problems. Got them all fixed by Allied. They have a customer forever!

Margaret this is not the first time we have heard "The Dealer" not giving quality care for the customer or their car. So glad you found us and looking forward to taking care of all your vehicles needs in the future.

- Grant Road near Wooland Acre's - The Highlands
5

My experience of service has been above par for other shops. I have received a warm welcome every time and a quick check in and any questions I have. A curtsey car on occasion has been helpful . allays find knowledgeable service persons with clear explanations to my questions. I highly commend this well established shop to all who expect the best. Donovan Alvik Los Altos CA

Donovan it has been a pleasure serving you for the past 20 years and that we have always been able to provide with great customer service with a genuine welcoming when you walk into our shop.

- Grant Road near Wooland Acre's - The Highlands
5

Craig and Chris, at Allied Auto, Los Altos, continue to provide the finest customer service we have ever received in the auto service industry! Combined with their absolute character and integrity, you have the absolute best there is! Ramon and Linda Wong

Ramon and Linda, Thank you for your fantastic review of Allied Auto Works, knowing that Craig and Chris are giving you the absolute best in customer & auto service.

- Grant Road near Wooland Acre's - The Highlands
5

We always bring our cars here. The customer service is top notch!

Ken top notch customer service is what it is all about, THANKS!

- Grant Road near Wooland Acre's - The Highlands
5

From pick-up to service to drop-off Top Class all the way. Thanks guys.

5

This is the first time I've taken my car to a locally owned business (versus a dealership.) I was very impressed with the level of customer service, attention to detail, and the "do whatever it takes to get the job done" attitude. I don't think I'll go to the dealer ever again with Allied around!

Thank you Karen for your wonderful review and finally getting a chance to experience what excellent customer service should be in the auto service industry. Allied Auto Works is glad we were your first experience with the independent auto repair and hope this is long customer relationship.

- Grant Road near Wooland Acre's - The Highlands
4

Great service and my problems were fixed. No simple feat on a 17 year BMW 325iC. I would recommend them to anyone with an older car.

Robin and Rhett, so glad we were able to address your vintage BMW's running problems. Thank you for recommending us to anyone with an older car but let them know we can take care of the new car too.

- Grant Road near Wooland Acre's - The Highlands
5

Happy to have Allied Auto Works in my neighborhood. They are always attentive, respectful and intelligent in solving the mysteries of odd noises and various car complaints my vehicle presents. Appreciate the honesty and personal attention as well as the professional work done in a timely fashion, delivered as promised and they stand behind each job. Thanks!

Marji, glad you like having us in your neighborhood and that we can always solve those odd and mysterious noises for you. Thank you for the great review at our Miramonte store.

- Grant Road near Wooland Acre's - The Highlands
5

We are a family of drivers that have been treated with the care and concern for us and our cars as though we were family members of Allied Auto Works.

Marile, we try to make sure every one of customers feels they are personally being take care just like family. It's great to know we are doing it right!

- Grant Road near Wooland Acre's - The Highlands
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