The most important qualities needed for car repair are being trustworthy and reliable, saying what you are going to do, and doing it right. They thoroughly investigate the problem and let you know if it needs to be done or can wait.
Thank you for taking the time to give us a terrific review and what makes us an outstanding shop. I just wish you would have given your name. Thanks anyway.
I am so thrilled with Allied that I will always be back. Not only are they competent and know all about my car, but they are friendly and helpful beyond expectations. Another plus, very important to me, is they take the time to explain what is going on with my car in a way that I can understand.
Angela, thank you for wonderful feedback. One of the most important services we can provide our customers, is that they have true understanding of what is going on with their car not some language they cannot understand. We look forward to your next service visit with us.
Our neighbor gave this place a glowing recommendation, and after getting the run around from the MB dealer, decided to give them a shot. Very straightforward, honest, and high quality. Not to mention I can walk there, don't need to look anymore for further service needs.
I phoned the company over the weekend. I was in a real bind. Not only was I delighted that I received a call first thing monday morning. I was told I could bring my car in immediatly. Allied Auto works fixed my problem within 10 minutes. They charged me for the parts and the time and I was so surprised at how honest and reassuring they were. They checked out my entire car and were through. I was in so much stress because I had to get the lights fixed for a DMV driving test. Without their help I would have been in so much trouble. They are honest, answer any questions and are very reassuring. I recommend them to anyone looking for an honest and reasonable auto shop. Had a wonderful experience.
Dropped off the car in the morning, picked it up on-time, all washed and clean. Service was complete at good price
Got my transmission replaced and back in a couple days and under quoted cost. Highly recomend.
Thanks Steve for taking the time to review us. Glad you were happy with turnaround time and cost for your repair. We do hope your recommend us a place to go for quality auto repair.
Great work - very happy with the service
Thanks Denise for your review and that you had great service.
I have religiously taken my Ford Explorer to the Dealer since 1997. At the last service, they told me to keep an eye on the water pump, and keep the water level up; it didn't yet need to be replaced. Allied found otherwise. The 2 bolts were totally rusted out from the leak, so to replace the pump was a major ordeal. Ford aloso missed that the rear window windshield wiper motor needing replacement, was the reason it had moved out of position. Anyway, Ford missed quite a few other problems. Got them all fixed by Allied. They have a customer forever!
Margaret this is not the first time we have heard "The Dealer" not giving quality care for the customer or their car. So glad you found us and looking forward to taking care of all your vehicles needs in the future.
My experience of service has been above par for other shops. I have received a warm welcome every time and a quick check in and any questions I have. A curtsey car on occasion has been helpful . allays find knowledgeable service persons with clear explanations to my questions. I highly commend this well established shop to all who expect the best. Donovan Alvik Los Altos CA
Donovan it has been a pleasure serving you for the past 20 years and that we have always been able to provide with great customer service with a genuine welcoming when you walk into our shop.
Craig and Chris, at Allied Auto, Los Altos, continue to provide the finest customer service we have ever received in the auto service industry! Combined with their absolute character and integrity, you have the absolute best there is! Ramon and Linda Wong
Ramon and Linda, Thank you for your fantastic review of Allied Auto Works, knowing that Craig and Chris are giving you the absolute best in customer & auto service.