Los Altos Auto Repair

Brian, Matt, Roberto, & the Allied Auto Team do a great job on all of our auto repairs. They explain everything and provide detailed updates of any services required. We have been going to Allied Auto since 1997, and their work has always been the best for us!

Great experience with a pre purchase inspection. Allied Auto was very accommodating in rescheduling my appt multiple times for a used rental car inspection. I dropped off the car at 8am and had it back by 10am. Roberto was very helpful in person and on the phone. The report included photos that found cosmetic damage which I appreciated. And the price was less than other local shops! Thank you!

Staff are courteous. The technician found the problem and fix it quickly. The cost is reasonable.

Very thorough service, good documentation, took time to discuss the service items.

We had an unknown amount of damage after rats made a nest in the engine compartment of our Subaru Crosstrek. Allied is located in my neighborhood, and even though we’d never used them before, they got excellent reviews… so we decided it made the most sense to get the car across the ‘hood and them, rather than having it towed to the dealer. I’m so glad we did! Allied took the car in the same day we discovered all the warning lights tripped, inspected/diagnosed the various tripped sensors, and provided an itemized repair plan. The fixes were performed promptly, and the car is running great again. And because they only fixed what was needed as a first step (a few hoses, a wiring harness & sensor, and a cowl) it actually came out making more sense not to make a claim with insurance and risk increasing premiums/cancellation. They called and let me know the car was ready, and it dawned on me at 2pm on a Friday that the car was also probably due for an oil change… they slotted us in the same day and we had our car by 5pm. I really appreciated the thorough and prompt communication from everyone I interacted with at Allied, they’re a class act! We will not hesitate to use them in the future!

After experiencing water intrusion into the car interior, Matt suggested that it was due to plugged moon roof drains. Turns out both were badly silted up were cleared. As always, great customer service.

My pickup died while driving and I had to be towed to Allied. Even though I had no appointment they diagnosed the problem was a snapped timing belt within 3-4 hours and completed the repair within my requested timeframe. Excellent service.

Every repair and/or maintenance experience we have with Allied has been great! They are not only excellent at car maintenance service but are incredible at communicating throughout the day to set expectations.